What We Can Learn From a Subway Report Card

Photo: Everett Bogue


We've been hearing for a few months now about these alleged Rider Report Cards the MTA is asking straphangers to complete, grading the cleanliness and performance and whatever else of their favorite subway lines. We finally got a glimpse of one today, when a member of Team Daily Intel was handed one at his usual J/M stop on the way into work. What do we learn from an actual handout? So many things! That station and train announcements are supposed to be both easy to hear and informative. (Who knew?) That there's supposed to be a lack of both graffiti and scratchitti in stations and cars. (And that there's apparently such a thing as "scratchitti.") That they're planning to do this survey on each line each year. Like that they've already completed grading the 7, but only the 7. And, finally, that New York City Transit president Howard H. Roberts Jr. has the most easily forgeable signature of any major city official. Just something to keep in mind.