Confirmed: Port Authority of New York and New Jersey Is Dysfunctional

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Photo: Spencer Platt/2012 Getty Images

"Navigant Consulting, Inc.’s preliminary review revealed a challenged and dysfunctional organization suffering from a lack of consistent leadership, a siloed underlying bureaucracy, poorly coordinated capital planning process, insufficient cost controls and a lack of transparent and effective oversight of the World Trade Center program that has obscured full awareness of billions of dollars in exposure to the Port Authority." — Auditors on the Port Authority of New York and New Jersey, stopping just short of calling the organization a cesspool of incompetent, detestable humans, in a memo that called for a “top-to-bottom overhaul."