FRED BASS, Owner
What do you look for in an employee?
People who are strong, bright, alert, and who know how to talk to customers, who can answer questions, and who know the alphabet. We give a brief test matching authors to titles: Catch-22 to Heller or Origin of Species to Darwin. Nothing too obscure.
Do you always wear a tie?
I run the store with my daughter, Nancy, and I found out that if I wear a tie, it identifies me as senior management.