Online shoe store giant and Amazon subsidiary Zappos has suffered a security breach that potentially compromises data from as many as 24 million customer accounts. CEO Tony Hsieh posted an internal e-mail on the company’s website that explained to staff that a criminal gained access to customer information from servers in Kentucky. Zappos’ e-mail to customers warned that their names, e-mail addresses, billing and shipping addresses, phone numbers, the last four digits of their credit card numbers, and/or their cryptographically scrambled passwords (but not the actual passwords) might be exposed. Angry customers must save their vitriol for e-mail, though: Zappos has turned off the phone lines, stating that they can address more inquiries with keystrokes. CAPS LOCK!
We’re all committed — I’m committed to make sure that we’ve got all of this cleaned out, and protected. Gotta take care of the floors, you know, the floors of the forest. It’s very important. You look at other countries where they do it differently, and, it’s a whole different story. I was with the president of Finland, and he said, “We have a, much different — we’re a forest nation.” He called it “a forest nation.” And they spent a lot of time on raking and cleaning and doing things, and they don’t have any problem. And when it is, it’s a very small problem. So, uh, I know everybody’s looking at that. To that end. And it’s gonna work out. It’s gonna work out well.