This "clam shack built by a beatnik," in previous co-owner Jimmy Bradley's words, has a lot more going for it than littlenecks, however delectable at $7 a half-dozen. A New Englandy front room, a cozier rear, and an adorable garden fill nightly with East Villagers stuck in the city but hungering for the shore. Most bottles of wine are priced a miraculous $15 over cost, and dessert (chef's choice) is on the house. — Rob Patronite and Robin Raisfeld
I did not hesitate to suggest The-Mermaid-Inn when a friend had a hankering for lobster, as I've been at least 5-6 times, and their food has been consistently good. What followed was a little horrific (excuse the melodrama but given the excellent track record, it was quite dismaying to witness this)... We waited 25mins (had a rez, arrived on time). We had drinks at the bar to quell our annoyance- no offer of comping drinks. The lobster sandwich was comprised of teensy teensy lobster...bits... there's really no other way to describe it. Bits that were mashed in with a lot of filler unlike anything IÂ’ve been served before. Service continued to be abysmal: empty water glasses, and an a/c unit that dripped water down my back. This was a celebratory dinner, and I regret recommending this place over Mary's-Fish-Camp, Pearl-Oyster-Bar, Ed's-Lobster-Bar, and BLT-Fish. I would throw in Urban Lobster Shack and Black Pearl, but I've not been to either, and the latter is now closed. A non-existent Black-Pearl lobster roll would have been better than the one I paid for.
I never write these kinds of reviews, but I was so shocked by the review below mine that talks about the poor service, that I felt like I had to set the record straight. The service here was amazing. I had a large group and though they were totally packed, they went out of their way to try to find us a table. We had a great time, loved the food, loved the decor, and couldn't have asked for better service. I may not be as *important* as the person who wrote the below review, but I will certainly recommend this place to my friends and hope that this review will help others to find this gem in the city.