There’s a feeling of garlic-soaked bonhomie at this cozy bistro à vins named after the bucolic Provençal village of Le Paradou (“paradise” in the local dialect) and dedicated to serving wine-friendly food like ripe cheeses, charcuterie, tartines, crêpes, and rustic pressed sandwiches like the one of duck rillettes and roasted tomatoes. In warm weather, a garden provides extra seating. — Rob Patronite and Robin Raisfeld
Yelped earlier and guy at Paradou responded.But he resulted in using name calling and such,which can't help the outlook of the restaurant in addition to my following review.
You can see the 200 words or MORE review on yelp.
Overall poor and rude service along with not so great food.
"Phooeys":
-extra charges on bill.Charged for 8 bottles of water when we only had 2.$6/bottle with no notification.
-Friend inquired on the vegetarian dish.Waiter says they don't serve that,but when pointed out on menu,he then asks the chef.
-charged 4 extra prix fixe we did not order.They said there's a set amount charged automatically because we rsvp for party of 10.They didn't tell us this prior,otherwise,we would of found a diff alternative.When asked to speak to the manager,the chef comes out rudely sticking his phone in our faces saying we can call the owner.
-Asked for medium rare,waiter moved on without noting it.Not MR as suspected.
-Hot environment.Pregnant friend experienced discomfort from poor conditions.Paying $100/person for that is unacceptable!
Do NOT go to Paradou, you will be robbed. Completely overcharged us for four extra pri-fixe dinners. We ordered six dinners, however, they charged us for ten!!
When we brought it to their attention, they manipulated us with some bogus reason, saying that WE were contractually obligated to pay because our reservations was for ten people (our party was only nine people btw), therefore, they overcharged us for ten pri-fixe even though only six were actually ordered. Also, since when was a simple reservation a contract?
Food was completely forgettable. It might have been better if the back garden wasn't so hot and humid. No air conditioners, and only one fan, in this 90 degree weather? Torture. It was definitely uncomfortable.
Basically, to the "knuckle head" (that's what they called my pregnant friend) over at Paradou, have better customer service. And your sign out in front your place is right...you guys ain't fancy, but you aint good either.