Sushi snobs are an imperious bunch, but mention the name Masatoshi "Gari" Sugio in their midst and they begin squealing like a bunch of boy-band groupies. At his small, uniquely Japanese establishment, he marinates raw fish in sake, spikes it with creamy tofu mayonnaise, and singes it with his trusty butane blowtorch. Such innovations may be common these days, but they're rarely equaled. When you've finished your sushi, indulge in a bowl of tempura-fried ice cream. — Rob Patronite and Robin Raisfeld
I will never, ever, set foot in this restaurant. The manager on the phone was so incredibly rude that I will never, ever, eat here. There are too many excellent sushi restaurants in this city for me to waste my time someplace where they don't respect their customers. The manager was incredibly disrespectful and rude.
**--I am adding to this review because I just spoke with the manager at Sushi of Gari on the UES -- he was very apologetic and respectful when I complained about the manager at Sushi of Gari 46. Even though the experience is ruined for me and I will probably still not eat at Sushi of Gari 46 due to the manager being so rude, it should be mentioned that the Manager at the UES location was polite.**
I had a very very bad experience with Sushi of Gari. I ordered food from them twice and never will again. I tried to give them the benefit of doubt after my first horrible experience (I was screamed at on the phone by the manager and lied to about my delivery and then hung up on twice). The second time the manager called me to try to convince me to literally cancel my order. I told him I wanted my food since I had paid for it already through my SeamlessWeb account and he aggressively started yelling at me, telling me that his delivery person had too many packages to deliver.
This was shockingly bad service. I had a simple request - order some sushi for delivery. Both times this mundane service turned into a nightmarish procedure that sucked up way too much time and energy.
For such an innovative and fine restaurant, I would rank their service below that of the cheap Chinese restaurant around the corner. Shameful.