A wonderland for those in need of fancy headgear, Alexandre de Paris makes all of their headbands, bows, and snoods in France, then ships them to this small, whimsical shop. Here, Swarovski-studded butterflies and velvet bows lie alongside rows of tortoise-shell headbands, amethyst-encrusted barrettes, and combs inspired by the Art Nouveau era. Equally as precious as the store’s supply of hair ornaments is its manager, Jovy Couldrey, who communicates daily with her French offices and takes suggestions, and even design requests, from her customers. "If you need it, I will find it!" she's oft-known to coo in her Parisian accent. That offer extends to items as simple as the silver clips on the counter to more one-of-a-kind pieces like the silk and pearl headbands displayed along the walls. — Faran Alexis Krentcil
3.3
"Not Recommended" Average Reader Rating on a Scale of 10
I just returned from the post office having mailed in a $60+ barrette that broke the first time I wore it (purchased end of June '09). I called the store, and as noted in the other review, they stated they could only send it to Paris for repair. I think this is absurd, and hope I don't have the same experience as the other shopper who, four months after returning her defective barrette, is still waiting for the repair. If the same happens to me, and they don't give me a new one or credit my card, I will report them to American Express and Andrew Cuomo!!! They might have unique products, but come on...I feel like a sucker that I bought over $200 worth of barrettes there. Even the tortoise shell barrettes sold at your corner drugstore are made in France, for goodness sake.
When one of their multi-hundred dollar hair ornaments breaks after a short amount of time they are most unhelpful. They do not replace the item and do not refund your money. They say they will send your hair ornament back to France for repair. Four months later still nothing and they have no information for you. They claim they do not know where it is. This New York Shopping website states they are in touch with the people in France daily. Buy the same hair ornaments in Bergdorf Goodman or other department stores where they are polite, care about keeping you as a customer, replace immediately or refund your money.