As an idealized urban oasis, Bloom Flowers is a cool, expansive, and enviable showcase. Slate floors set off their trademark tight, clustered floral arrangements—dense groupings of monochromatic blossoms with stems in tight parallel visible through glass vases—set atop mahogany tables and surrounded by spice-scented candles. Although it began as an upscale flower shop, Bloom shifted its focus to home furnishings and event design in 2003, when a new owner arrived on the scene. Today, the shop’s specialists consult on terrace, garden, and landscape design, and on special events, including elegant city weddings. They also provide business clients with a steady supply of plants and arrangements, and anticipate an aggressive push into e-commerce, to supply moguls everywhere with brilliant bursts of color and luxury. That’s not to say a customer with a dinner date can’t pick up a bouquet on the fly; a cooler in the basement houses flowers imported from all over the globe, with Dutch blossoms most prevalent. Ample orchids are on hand, too, for a generous gift that will outlast cut stems. — K. Emily Bond
Wedding Planner
Walk into owner Kimberly Perrone’s shop and you’ll be bowled over by her modern yet elegant combinations of traditional and exotic flowers. The arrangements are some of the chicest around (the nearby W Hotel is a regular client).
1.5
"Not Recommended" Average Reader Rating on a Scale of 10
After what I hoped was a "one time glitch" on a previous delivery, I gave them one more shot. Missed the delivery time & when I called them to follow up they actually lied & told me it WAS delivered. Making matters worse, they actually called the birthday girl directly and asked her if she had recieved the flowers! This mother - daughter run business should be used for pick up orders only.
What is worse than a mediocre flower shop providing horrible customer service? A applauded, well known, high profile shop providing horrible customer service! This mom and daughter team have no class. After they neglected to send a bouquet of flowers, I called to inquire what happened and actually was asked why I did not call sooner. Classic, unprofessional response. No apology, just a defense. I then had to explain to the mother why people who send gifts are usually the last to know if they were not received (what tool sends a gift and then promptly asks the receipent "did you receive"??) The mother interrupts our conversation several times talking to people in the background and when I ask her not to put me on hold and to make me a priority, she exclaims "I am trying to help! I just have a wedding, dear!". Mother is condescending and a scatterbrain. Luckily for them, they just lost a customer. Perhaps now they can take the extra 10 mins to organize themselves and prioritize.