Bra Smyth

Critics' Pick

905 Madison Ave., New York, NY 10021 40.772091 -73.965137
nr. 73rd St. See Map | Subway Directions Hopstop Popup
work212-772-9400 Send to Phone

Reader Rating:
2.3 out of 10
|
4 Reviews | Write a Review
Price Range: ($$) Mid-Range
Type: Boutique
Products & Services: Lingerie/Hosiery, Swimwear

Map Rate & Review

Official Website

brasmyth.com

Hours

Mon-Sat, 10am-6:30pm; Sun, noon-5pm

Nearby Subway Stops

6 at 77th St.

Payment Methods

American Express, Diners Club, Discover, MasterCard, Visa

Product Guide

Accessories

Lingerie/Hosiery

Clothing

Swimwear

Special Features

Tailoring In-Store
Bra Fittings

Profile

A woman in search of lingerie that screams sex will head to Victoria's Secret, but a woman looking for a more refined, slow-build sensuality will do well to seek out Bra Smyth. Sweetly-sophisticated French, Canadian, and European undergarments in the softest cottons and smoothest silks line the displays; brides-to-be in particular will love the lacy white bustiers. But the store's renowned for its fit staff—experienced bra mavens trained in the delicate, fine art of measurement. Many can size a customer up on sight, and a good thing, too, given the thousands of styles and sizes on offer. Sizes run from 32AA to 44J, and alterations are also available. Proving they really know what women want (pace, Sigmund), Bra Smyth even has a collection of made-to-fit swimsuits that come in real, human bra sizes. The only caveat: For pantyhose, you'll have to look elsewhere. — Susan Avery

Key Departments

Bridal

This Upper East Side shop and the newly opened Upper West Side location stock their racks with mostly French labels and high-end companies such as Le Mystère (from $60). The friendly staff helps brides make sense of cumbersome corsets.

Quality:	8

Service:	1

Selection:	6

Value:	5

Unbelievable. I had the same situation as the previous reviewer. Returned an order that arrived much later than promised, months went by and when I called for refund they stated they didn't receive it. The return label was apparently from their "old" warehouse which shut down. Took all my information and instead of issuing a return they shipped the order again. And CHARGED ME AGAIN. The order was $348.00 and now they had over $700.00 of my $ as they charged shipping on both orders. I finally got a check in the mail for the items (which is very odd, why not credit back my credit card?). But I gave them a second chance and I am now battling to get my $ back on an item that didn't fit, and they shipped the wrong size top. I haven't received the exchanged top and haven't received the refund. NEVER AGAIN. Not sure if this company hopes people will walk away, figure it's too much of a hassle after a while. Very poor business!!

Bra Smyth

TERRIBLE EXPERIENCE AWFUL SERVICE!!!!!!

shoparound from 10013 | Posted on 4/28/09

Overall Rating: 101 (Not Recommended)


Quality:	3
Service:	1

Selection:	6

Value:	5

I have heard that BraSmyth has great selection and beautiful high quality bras, all of which is true. HOWEVER, their customer service is ABSOLUTELY TERRIBLE. The saleswomen are aggressive and beligerent. AND DON'T EVEN BOTHER TRYING TO GET A BRA ALTERED THERE, unless you want to wait a month to get your bra back, and be verbally abused by the unbearable, hostile, evasive staff. I HAVE HAD SEVERAL TERRIBLE EXPERIENCES THERE OVER THE PAST FEW YEARS. THEY HAVE A GREAT SELECTION SO I KEEP TRYING TO GO BACK, IN THE HOPES THAT SOMETHING HAS CHANGED. BUT ALAS, THE QUALITY OF SERVICE NEVER CHANGES AND I REFUSE TO SHOP THERE EVER AGAIN. I suggest going to Bloomingdales for bras, or, if you know your size, just go downtown to Century 21 where you can get bras at a discount, without having to deal with an abusive staff!

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