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Home > Shopping > Brookstone

Brookstone

Rockefeller Center
16 W. 50th St., New York, NY 10020
nr. Fifth Ave.  See Map | Subway Directions Hopstop Popup
212-262-3237 Send to Phone
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Photo by Michelle Rial

Official Website

brookstone.com

Hours

Mon-Sat, 9am-8pm; Sun, 10am-7pm

Nearby Subway Stops

B, D, F, V at 47th-50th Sts.-Rockefeller Center

Payment Methods

American Express, Discover, MasterCard, Visa

Profile

These modern stores offer one-stop shopping for high-tech gizmos like a watch that plays MP3s, a micro CD system, and a martini jigger that stores 40 drink recipes.

1.0 "Not Recommended"
Average Reader Rating
on a Scale of 10
Write Your Own Review
0% Would you go back?
0% Do you go there for bargains?
0% Do you go there to buy gifts?
Service: 1.0

This store is run by people in dire need of training

MaryNY from 10009 | Posted on 1/15/09

Overall Rating: 1 (Not Recommended)
Quality: (NA)
Service: 1
Selection: (NA)
Value: (NA)

If you have credits or gift certificates at this store, I suggest you use them up as quickly as possible. There is no way this store will be able to continue in business in a tough retail market. The help is basically, un-knowledgeable, unhelpful, and completely unaware of policies. After a huge haggle over a return that was a gift purchased on line, I was refused a refund because I was returning it one day past the 30 day deadline, even though I had the original receipt with me. I've not encountered this, ever, in a NYC store of this "so-called' quality. Too many alternatives here to be bothered.

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