This bustling chain is known for its affordable rentals, but there’s also
plenty of stuff to buy if you’re up for the investment. Tuxedos start around
$300; rentals at an unbeatable $69.
1.0
"Not Recommended" Average Reader Rating on a Scale of 10
The sales people are abrupt and are not customer service focused. I recently went to Baldwin Formal and had a pleasant experience, but came to Zeller for their proximity to my office. I was shocked that you were not able to try on a tuxedo, but had to order based on viewing the mannequins. Most shocking was the sales person -- he debated my opinions and told me that it is "rental industry standard" to only offer a basic jacket cut. He didn't know that I recently had a very positive experience elsewhere and was able to try on the complete tuxedo before ordering. The store didn't have samples of different vest fabrics so you are forced to choose from a swatch and make a decision. ZELLERS IS HORRIBLE! GO SOMEWHERE ELSE!!!