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Home > Shopping > Financier Patisserie

Financier Patisserie

Critic's Pick Critics' Pick

62 Stone St., New York, NY 10004
at Mill Ln.  See Map | Subway Directions Hopstop Popup
212-344-5600 Send to Phone
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  • Reader Rating:

    6.0 out of 10

      |  

    1 Reviews | Write a Review

  • Type: Gourmet Marketplace
  • Products & Services: Bakeries / Specialty Cakes
Photo by Shanna Ravindra

Official Website

financierpastries.com

Hours

Mon-Fri, 7am-8pm; Sat, 7am-6:30pm; Sun, closed

Nearby Subway Stops

4, 5 at Bowling Green; 2, 3 at Wall St.

Payment Methods

American Express, MasterCard, Visa

Product Guide

Gourmet

  • Bakeries / Specialty Cakes

Profile

Saturated with fast-food outlets and plagued by lackluster saloons, the financial district has always been a budget-dining desert. This elegant café, an offshoot of Bayard's and Harry's on Hanover Square, is an oasis—not only for its mouthwatering patisserie but for its lunchtime panini and satisfying soups. We're partial to the chicken and goat cheese on Tom Cat Bakery ciabatta but are easily swayed by the equally compelling San Danielle prosciutto-mozzarella-pesto or the house-cured tuna. Bonus points: genteel service, real china, and outdoor seating on a lovely cobblestone street.

6.0 "Mixed Reviews"
Average Reader Rating
on a Scale of 10
Write Your Own Review
100% Would you go back?
Quality: 9.0
Service: 3.0
Selection: 9.0
Value: 9.0

Employee training, s.v.p.

Jan19 from 10028 | Posted on 7/22/08

Overall Rating: 6 (Mixed Reviews)
Quality: 9
Service: 3
Selection: 9
Value: 9

Financier is my favorite pastry chain, but I don't know if I want to go back to the Stone street location. I ordered a cup of Today's Soup to-go at the casher and waited for more than 5 minutes. Seeing some customers after me being served, I went back to the casher and told her I was still waiting for the food. She was chatting with her colleague (!) but turned to me, saying "huh? what are you waiting for?" no memory!!! no friendliness. no compassion. After a short while, my soup came out. She was like "here we go!" Again, no smile. no apologies. I am not expecting a Ritz-Carlton kind of service at a pastry chain, but don't they provide customer service training to their employees? (Some other employees there were friendlier, though - and I LOVE the food)

Read All 1 Reviews >>