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Kleinfeld

110 W. 20th St., New York, NY 10011
nr. Sixth Ave. See Map | Subway Directions Hopstop Popup
646-633-4300 Send to Phone

Reader Rating:
3.1 out of 10
|
16 Reviews | Write a Review
Type: Bridal Shop
Products & Services: Bridal Gowns, Children's Clothing

Photo by courtesy of Kleinfeld

Map Rate & Review

Official Website

kleinfeldbridal.com

Hours

Tue and Thu-Sun, by appointment only; Mon and Wed, closed

Nearby Subway Stops

1 at 18th St.; F, V at 23rd St.

Payment Methods

American Express, Discover, MasterCard, Visa

Product Guide

Children

Children's Clothing

Wedding

Bridal Gowns

Profile

This plush salon has more than 1,000 different styles, ranging from modern to bohemian to vintage inspired—perfect for a bride who needs endless options. Designers include big names like Melissa Sweet and Monique Lhuillier, plus more affordable wares.

Key Departments

Children's Formalwear

Flower girls can get their own pre-wedding treatment by booking an appointment at this New York institution.

3.1

"Not Recommended"
Average Reader Rating
on a Scale of 10

12%	Would you go back?
6%	Do you go there for bargains?
0%	Do you go there to buy gifts?

Quality:	4.3
Service:	2.8
Selection:	6.7
Value:	3.1

Worst Dress Shopping Experience, By Far

pbirnberg from 10009 | Posted on 9/10/09

Overall Rating: 1 (Not Recommended)


Quality:	1
Service:	1

Selection:	4

Value:	1

Wedding dress shopping should be a special, fun, exciting experience. Right? Not at Kleinfelds! They are rude, pushy, and snotty. They don't care if you look good or about fashion. They only care about getting you to spend as much as possible by making you feel really bad about yourself & your budget. After I told my consultant my budget ($3,000), she told me, "the average dress they sell is $6,000." Now, I know it's a low amount for Kleinfelds but I also know people who spent that amount or less there. Nevertheless, it was her attitude that insulted me. She proceeded to walk me into a warehouse-like room to look for dresses on my own while she took a 15 minute phone call. The rest of my appointment, I was pressured like I have never been pressured before...and I'm a litigator! I RAN out of Kleinfelds like my life depended on it.

They make you feel like you aren't good enough

rosehoff from 11561 | Posted on 2/18/09

Overall Rating: 3 (Not Recommended)


Quality:	5
Service:	3

Selection:	7

Value:	4

I shopped at Kleinfelds by appointment. They told me 45 mins into the appt.... "You have 20 minutes left"... They told me on the phone that I would have about 1.5 hours. I felt so rushed.. I also had a woman who couldn't be more annoying. She made me try on this ridiculous Pinnina dress that was way out of my budget and didn't fit my body. She was wasting my time but rushing me!! I felt fat b/c she kept saying.. "Not for your Body!". Thought they were famous for a reason. The place is beautiful but like a factory. I bought a James Clifford elsewhere.

Read All 16 Reviews >>