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Home > Shopping > Hermès

Hermès

  • Reader Rating:

    1.0 out of 10

      |  

    2 Reviews | Write a Review

  • Price Range: ($$$) High End, ($$$$) Very High End
  • Products & Services: Cuff Links/Notions, Handbags, Jewelry, Luggage, Men's Hats, Ties, Women's Hats, etc.

Official Website

usa.hermes.com

Payment Methods

American Express, MasterCard, Visa

Product Guide

Accessories

  • Ties
  • Cuff Links/Notions
  • Handbags
  • Men's Hats
  • Women's Hats
  • Jewelry
  • Luggage
  • Men's Shoes
  • Women's Shoes
  • Watches

Children

  • Baby Goods
  • Children's Clothing

Clothing

  • Menswear
  • Womenswear

Home

  • Decorative Accents
  • Tableware

Wedding

  • Gift Registries

Profile

The upscale French retailer is best known for its classic leather handbags; the coveted Kelly and Birkin bags, named for Grace Kelly and Jane Birkin, respectively, can fetch prices that exceed a year’s Ivy League tuition. (The bags are emphatically not in stock, but special-ordered, often requiring a two- to three-year wait. Patience is an expensive virtue.) The store also carries a full line of luxurious men’s and women’s clothing, elegant housewares that give a new meaning to domestic art, as well as shoes and accessories, quite a few carry a relatively manageable three-digit price tag. Items like china and cufflinks are frozen behind glass cases, making Hermes feel more as much museum as store; at the lavish four-level Madison Avenue outpost, the top floor does actually house a gallery.

Key Departments

Men's Scarves

The iconic Hermes silk scarves and ties are colorful without being loud, and are available in scores of different shades and designs. Scarves range in price from a three figures (for a hand-rolled silk neck scarf) to four figures plus for a generous cashmere shawl.

Children's Clothing

An oft-overlooked section of Hermes is the merchandise for coddled kids, which includes tiny and adorable terry bathrobes, wool and cashmere baby blankets in pale pastels, booties, and a woolen plush “Hermes Horse” toy.

Cuff Links

Hermès’ sleek cuff links and hand-folded silk twill ties ($145) make a tuxedo even more debonair. Expect nothing less than master craftmanship and classic designs, many of which boast the ever-iconic signature H-stamp. Popular sterling H-bearing examples include the traditional Eclipse ($380) and modern Cipy cuff links ($405).

Registry

Pick your favorites from a list of luxe items like cashmere blankets and beautiful teapots.

1.0 "Not Recommended"
Average Reader Rating
on a Scale of 10
Write Your Own Review
0% Would you go back?
0% Do you go there for bargains?
50% Do you go there to buy gifts?
Quality: 5.5
Service: 1.0
Selection: 1.0
Value: 5.5

Hermes New York store on Madison is awful !

lawrencem from 75016 | Posted on 3/31/09

Overall Rating: 1 (Not Recommended)
Quality: 1
Service: 1
Selection: 1
Value: 1

I think you get a better customer service by going to Home Depot or Wallmart than Hermes! In the New York store on Madison, there are always plenty of sales people doing nothing while you wait for help. They don't even have the reflexe to come to you. Then, they give you the look from head to toe to assess if you might be "a good customer" meaning you are going to spend serious cash. The treatment is clearly different if you to ask for a fragrance or a $10K purse. The limited supply for best selling purses is a marketing lie. You can get the Birkin, Kelly and others easily from their store in the US. Just ask them if they can get from another store. They don't like to swap merchandise between store but must do it if you ask them or check with another the availability of your product. Yes, Hermes is by far better than Louis Vuitton but Hermes does not have the level of service matching the standard of their product. It's also unfortunate that they hype their brand and products for marketing purpose.

Deeply outraged at this store!

weber5365 from 48306 | Posted on 12/27/08

Overall Rating: 1 (Not Recommended)
Quality: 10
Service: 1
Selection: 1
Value: 10

They did not carry the birkin bag I was hoping to get my mother! When I asked if they could order one, they said it was impossibly because there is only one in the world. However, after I left that hell hole, I flew to Paris. In the Hermès boutique in Paris, they ordered me it without any complaints! One week later, my mothers diamond and crocodile birkin bag arrived. Thank you to the Hermès store in Paris!

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