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New York Magazine

 
 
 
  9-11 in Photos
  WTC: 1973-2001
  Memorable Letters
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  Exclusive Survey
  1 Year in Photos
    The Families' Fight
    4 Widows' Stories
    Giuliani's Year
    Awful Numbers
  Events & Tributes
    Sept. 11, 2002
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    The Finalists: 9 Plans
    7 Eminent Architects
  Your WTC Proposals
  6 Initial Proposals
   
   
   
 
 
 News

Resources and Support

Victim information and grief counseling
Pier 94, at West 57th Street and 12th Avenue. 9 a.m. - midnight daily.

Locating Victims
Where to go if you are trying to locate a loved one.

Visitor Assistance
The city has established a hotline and other information for out-of-town family members in New York to find or grieve a victim.

Interactive Relief and Rescue Map
Hospitals, shelters and more.

World Trade Center tenants
A list of companies, floor numbers and building information for the twin towers.

Shelters
Locations of Red Cross shelters, staffed with nurses and mental health care workers. Also, displaced residents can call 212-350-2880 for the status of specific buildings.

New York City government
Latest information on transportation, closings, rescue efforts and other city initiatives.

Federal Emergency Management Agency
How to talk to your children about yesterday's events, latest on federal aid efforts and more.

Investor Information
Places to call if you had accounts with a broker based in the WTC. The Securities Exchange Commission also has information on market recovery.

Counseling and Health Resources

National Institute of Mental Health: Information on helping children cope and on post-traumatic stress disorder.
St. Vincent's Hospital: 212-604-8192 or walk-in clinic at 144 W. 12 St.
800-LIFENET
City Crisis Counseling Center at the Ramada Inn at the JFK Airport: Call 718-751-8200.
Coping With the Aftermath: Information from the American Psychological Association.
Shelters Staffed With Counselors: The city's list of places to go.
Jewish Board of Family and Children's Services: Drop-in centers available at six locations. Call 212-397-4090 or 212-397-4250.
City University of New York "Help Line": 212-794-5588 Monday through Friday, 11am-7pm.
Henry Street Settlement: offering walk-in grief counseling in English, Spanish, Cantonese, Mandarin and Taiwanese. 40 Montgomery Street, at Madison Street, Lower East Side. 212-233-5032.
Safe Horizon counseling hotline: 800-621-HOPE or 212-577-7777.
American Lung Association: respiratory information and assistance hotline, 1-800-LUNG-USA Monday through Friday, 8am-8pm.
Catholic Charities bereavement counseling and general assistance: (212) 371-1011, ext. 2013.
Oklahoma City National Memorial Institute for the Prevention of Terrorism: outreach hotline, 1-888-542-HOPE or email outreach@mipt.org.
Office for Victims of Crime hotline: 800-331-0075

Financial Assistance

FEMA assistance for individuals: 800-462-9029.
Real Estate Board of New York Hotline for businesses needing office space: (212) 621-9502, 621-9517, or 621-9527 - Monday through Saturday, 8am-8pm; or email spacebank@rebny.com.
REALTORS: National Association of Realtors housing relief fund.
Unemployment insurance: NY Department of Labor Telephone Claims Center at 888-209-8124.
Twin Towers Job Link Center: 718-557-6755, 168-46 91st Avenue, Jamaica, Queens Monday through Friday, 9am-1pm.
Economic Recovery Center for WTC businesses: 800-462-9092.
New York City Partnership: Assistance information for affected businesses.
Nonprofit Coordinating Committee of New York: Resources for affected nonprofits.
IRS: Tax relief information.
Social Security Administration: Help for claiming benefits, call 800-772-1213.

Care for Affected Pets

ASPCA: Society has organized pet rescue team and fund.
Biscuits and Bath Doggy Village, at 227 E. 44th Street (b/w 2nd and 3rd Aves) is offering free care for pets stranded below Canal Street and free bathing for search and rescue dogs. 212-692-2323.
Further links: Foster and rescue teams in the city from Petfinder.com.

Places of Worship

Services and vigils
Online prayer circle at Beliefnet

Train & Subway Information

Subways & buses
LIRR

Metro-North Railroad
NJ Transit