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Louis Vuitton’s CEO Is Interested in Your Happiness, Not His Financial Figures

Yves Carcelle: "Productivity is a word that I hate. I want to improve the experience of the customer entering the store — that is what is important to me. I’m not interested in the financial figures. I prefer to look at customers’ happiness." [WWD]

Photo: Francois Durand/Getty Images

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Copyright © 2013, New York Media LLC.
All Rights Reserved.

Copyright © 2013, New York Media LLC. All Rights Reserved.

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