New York’s cell-phone service is a global laughingstock, so naming the crummiest service isn’t easy. But according to DeadCellZones.com, which tabulates reports of deadspots, AT&T Wireless has 229 in the five boroughs (admittedly, not much worse than the rumored “best,” Verizon, at 204). On the surveys of J.D. Power & Associates, AT&T and Cingular tie for last, except in the area of billing. By these measures—as well as because its system always seems to go straight to voice mail—our irritated vote goes to . . . AT&T Wireless. Maybe the Cingular-AT&T merger will help. Or not. —Tom Samiljan
Overrated Services: Cell Phone
From the 2004 Best of New York issue of New York Magazine
Where can you find the city’s top dog groomer? Last-minute tailor? Beef tongue? We eat, drink, dance, shop, shvitz, and trampoline our way around the city, not to mention poll scores of in-the-know colleagues, hard-partying friends, opinionated family members, and, this year, a team of guest expert bloggers to bring you answers to all of the above questions, and hundreds more, in the form of our annual “Best of New York” issue.