- READER REVIEWS
All Reader Reviews of...
18 Ninth Ave., 14th fl., New York, NY, 10014
at 13th St.
Never Again - Bad Drinks, Bad Attitudes, Plastic Cups?
By thebooch on 1/2/2007
On Saturday night, myself and my Girl, and her Brother walked into Plunge. We were allowed in once we tipped the doorman heavily (which is fine, since there was a line, and I am not new on how to get past the rope). Once upstairs, we were treated to rudeness of an extreme measure. When we attempted to rectify a billing dispute, it took going through no less than three levels of management to get to someone to let us finish a sentence. I would have liked to actually see the bar and the view, but we left within 15 minutes (and -$90). I understand the area and I expected so much more. The mixed drinks were horrible, and $10 for a short-pour beer in a plastic cup from staff that clearly resented my presence? Unacceptable! From the attitude we all got that night, I highly doubt that this is an isolated incident; It appeared they are pros at it. I was already out $500 for dinner, and was on my way to spend that much more for the rest of the night. Too bad it wasn't (and will not be) at Plunge.
COAT CHECK DISASTER
By sc_nyc on 12/3/2009
I went to get my coat from coat check, and after 2-3 minutes I was given back my ticket and informed, "I don't have it." You can imagine my surprise to find out my brand new leather jacket has been either a) stolen by an employee or b) given to another patron at the fault of the coat check attendee. I was told to call back in the morning "maybe it will turn up." I wasn't born yesterday, I know I'm never seeing that coat again and it's their responsibility to compensate me. Well, I'd like to say after nearly two weeks I've still not had any one of my ten phone calls to this place returned. Absolutely disgusting for a place of this caliber and such a bad level of customer service. So beware when you check your coat at this joint...
WORST PLACE TO SPEND $500.00
By deb1980 on 7/19/2010
HAD MY BIRTHDAY PARTY HERE......WHAT A MISTAKE!!!! MUSIC WAS SOOOO LOW, STAFF WAS RUDE, MANAGER WAS RUDE ( A WHITE OLD MAN AND A TAN SKINNED MAN), GUYS WERE TRYING TO HIT ON ME AND MY FRIENDS...NO SECURITY AROUND, AFTER I COMPLAINED THAT THERE WERE MEN HITTING ON ME AND MY FRIENDS, THE MANAGER SIMPLY SAID" OK DONT WORRY ABOUT IT" AND SHRUGGED ME OFF EVEN AFTER I FOLLOWED HIM TO GET SOME SECURITY AROUND MY TABLE.....NEVER AGAIN!!! THIS PLACE IS ALL TALK AND NO BITE...FOOD WAS TERRIBLE AS WELL. POOL WASNT OPEN EVEN AFTER THEY TOLD ME IT WOULD BE OPEN. NOT-SO-BRIGHT WAITRESS CAME TO MY TABLE ONLY 2X AFTER BEING THERE FROM 9-3AM AND I HAD TO GIVE HER A 20% TIP...SO UNFAIR AND NOT WORTH MY TIME AND MONEY EVER AGAIN!!! PLS BEWARE!!!!!!!!
Is there an option to give it a zero?!?
By mikegordon on 7/2/2011
A terrible experience overall. Expecting a great night for a birthday party with bottle service, however the experience was not as nice as the expectation. First off, we already had a reservation for a table, then had to wait half an hour after checking in, and had to have someone else from the party meet us at the entrance, just to get in! Then when we get inside, can you see breathing room? The club was full of a bunch of drunk creepers who would not give you any room to breathe or move. Then after being there for 20 minutes, we get our bottle, of Absolut. What decent club gives their table service customer a terrible well vodka?!? This hotel has turned a cold shoulder to customer service, and focused only on making money. To run a successful business one has to make the customer happy, and they forgot that point. In Summary, this was a terrible experience, terrible alcohol, terrible management, and more hassle than any other club in town. Plunge needs to review some management, fire some ignorant floor managers, and stop trying to sell everyone and their brother a bottle at this club. Do not waste your time unless you feel like paying 500 dollars to feel like a sardine in a can.
By Geri1228 on 9/13/2011
Let me just start off by saying that if you are a person of color, then dont bother coming to Plunge at the Gansevort Hotel. The Plunge has no issue with discouraging black people from coming in by ignoring them even if they are at the front of the line which is exactly what happened to my friends and I. Walking into this establishment, I quickly realized that the ONLY people of color that the Plunge lounge at the Gansevort hotel want are the one working hourly wages as bouncers and the help. Also as an establishment, their presentation is a major fail. The music is terrible (and I found it surprising that they played Beyonce, Rhianna and music from other artist of color) The drinks are http://ehh.com and they dont sell their tables which leads me to believe that their whole attempt at being "exclusive" is a complete farce. Their is no cover charge because they are trying to make money at the bar. they are trying to make money at the bar because no one is dumb enough to buy a table for $600-$1,000 and even more so there is no cover charge because the entire Plunge experience is a FAIL and they know it. Dont bother.
Take the Plunge ( but only if you REALLY like views of Jersey)
By jamesviola79 on 10/25/2007
After reading this magazine's review I was sceptical about this place (it's hard to put a positive spin on the terms "over-priced", "hellishly crowded" or "unbearable"). Arriving on a Friday night I expected to find a sweaty crowd jostling amidst thudding techno, so imagine my surprise to find the bar half-empty and the Pretenders playing. However, I'm sure Chrissie Hynde would have been as outraged as I was when my $16 glass of Champagne arrived in a PLASTIC CHAMPAGNE FLUTE. After which I struggled to take the place seriously. Nice views though.
The Plunge was awfully shallow...
By SAMC0102 on 11/26/2007
Admitedly I had high expectations - and you know what happens when you have high expectations...they rarely even come close. Such is the case - OK, I'll give u the great views - but that is about it. $15 for a drink, please - I'm the first person to throw money at something but come on people - and it wasn't even made well. I searched high & low for the 'beautiful & hip", they musta got lost - I saw a lot of dull & cranky. As for cranky, what hotel do you stay at where the doorman doesn't open the door for you.. this one apparently. But they do press a good elevator button - what's up with that. Save your $$, go drink at The Hog Pit, it was a heck of a lot more fun...
Stellar Views, Less-than-stellar Service
By the_hey_man on 12/15/2006
Went and had a drink here on a Monday night around 11:30pm. The hotel was dead but very chic; and the bar itself is pretty unique. Service was slow despite a thin crowd, and I can't really comment on the quality of drinks because it's easy to make a good Ketel Red Bull. The views from outside are amazing...and the location is great too. By the time we left the bar had started to fill up, but still wasn't too packed.
Are we all going to the same place?!
By chocolateapple on 6/13/2007
This place is one of my favourite bars in Manhattan. Okay, admittedly, on nights when there are more people, service gets a little spotty and it's hard to find a place to sit, but hey, isn't that every club in New York from thursday through saturday?! The space is beautifully designed, the drinks are not at the same price points as dive bar (obviously!) but the selection (I'm a whiskey gal) is pretty good and yes, there are too many try-too-hards there at times, but if you go any night from sunday through thursday, the crowd is very chill, the music is good and the service is less crappy. It's all a matter of timing, people.
By 18boobookitty on 6/14/2007
I stayed at Gansevoort last weekend. Great hotel. Nice attitudes everywhere. We went to Plunge around 7pm for a few drinks before having dinner downstairs in Ono...which was fantastic. (sit upstairs in mezzanine if possible) Drinks were expectedly expensive. View was fantastic. Nice music at a nice level so we could still hold a conversation. Seating was perfect. crowd was not as trendy that early obviously ( but this crowd didn't wait around the corner in line half of the night either). Bartenders were friendly. Glounge down stairs is nice too, although late at night ( when we went) it was obviously crowded. Great service.
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Picnics with a view, roller-skating nostalgia, and a party for gay headbangers.