- READER REVIEWS
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232 E. 9th St., New York, NY, 10003
nr. Third Ave.
WORST EXPERIENCE EVER - OWNER IS A JERK
By sy12 on 3/2/2013
After the bouncer snapped my ID (my real, valid, driver's license - apparently this can be done with GA driver's licenses) in half and refused to apologize for it, the owner tried to kick me out of the establishment because I was upset about this and apparently I had "a bad attitude" -- because he f-ing snapped my only form of identification in half. Meanwhile, probably because of "my bad attitude," he refused to allow my friend in, claiming that he was overly intoxicated, while letting much drunker individuals into the bar. I hate to say this, but I'm pretty sure if I had looked a different way and had had the same reaction to the bouncer breaking my license, the owner would have been a whole lot nicer. The guy is a complete douche and the bouncers are straight up mean. The one good thing that can be said about the place is that the bartenders upstairs were absolute sweethearts -- THEY definitely did not have "bad attitudes."
Nightmare! DO NOT GO! Terrible management!
By gxm on 7/17/2011
I went last night and the top top floor , which was crowded(approx 500 people) only had one bartender(who was a douche). I witnessed a patron(very small guy) being assaulted by the bouncer, assisted by the bartender and then thrown into the staircase so no one could witness them attacking a client. That was unnecessary and no bar should treat it's customers like that! In addition, the bar was extremely crowded and did not have any a/c. Everyone's post above is absolutely 100% correct. This place is a nightmare and I hope that they get shut down. I wish there was an option for me to give them a negative score.
By fno135 on 9/12/2010
Really? Are 2 bouncers (rude, grunting, overly confident) necessary at this empty bar? Apparently. Went here a couple weeks ago with my girlfriends and found the place overcrowded with under-age NYU guys and the bartenders (also all men) were completely rude and ignoring us (mid-20s, ladies, full-time jobs, with someplace laid back to unwind). Overall, lame music, lame group, skip it and go to one of the 500 bars in the area...
Would never have an event here!
By shargem69 on 8/11/2009
I was also present at the meetup group written by another poster on here. The manager was rude beyond belief...I concur with everything she said. The female bartender on the job that evening was very nice though- I know-because contrary to what the manager believes- I had two drinks prior to the start of our class! I think the manager needs to learn a little something about customer service. Not only would I never attend an event there ever again...I would never recommend the bar to others and will never be a patron there again.
RUDE RUDE MANAGEMENT!
By tamaranna on 8/11/2009
I was in one of the side rooms last night for a meetup.com seminar. Not only did the room smell like turpentine (i guess they were renovating) but the "manager" (a tall, bald, brut of a man with glasses and a LOUD Irish accent) walks into the room and starts showing it to prospective clients interested in renting it. In the middle of our class. We were all clearly in the midst of something. The class leader went to speak to him and he basically dismissed her. She asked if the a/c was turned on and his first response was "yes it was" (it wasn't) and his second was "are you drinking" (??) come to find out he didn't want to turn the a/c on unless we were buying drinks. MIND YOU we already paid for the event, AND most of us had already purchased drinks before the class. He mad this clear when he turned on the a/c and said "you need to buy drinks a/c is expensive" (or something to that effect). TERRIBLE TERRIBLE DON"T GO!
left hand doesnt know what the right hand is doing
By solas_bolux on 8/16/2008
The day manager is extremely accommodating, thorough, and organized. The night manager on the other hand is a rude power tripping fool. He instructed his wait staff to remove guests who were occupying booths from a previous party (who'd rented the room) and told them to leave! What bar does that?!? "Excuse me, can you leave the bar since you're all drinking and making us money" Then when the event organizer and patron who'd rented the spot confronted him, he denied it and backpedaled a bit.. then accused the patron of only having 20 or so guests when there were obviously 40 people there. It was such a mess, they bumped our DJs, kicked our guests out.. some people were so disgusted they left the premises even before we could migrate the party to a more friendly venue. Thanks a lot Solas. It'll be a cold day in hell the next time any of us grace this place with our business ever again.
Really Bad Policy
By Zoe_vinyl on 8/10/2008
If you plan to have a party here, get everything in writing! A verbal agreement will only get you so far. Here's how last night's private event panned out.... there is a 20% gratuity added to all credit cards, which was not clear at first when cash tips were implied. A private event with professional DJs lined up to play until 4am was agreed over the phone among several constituents. Then at 11pm Solas decides to bring in their own resident DJ blasting Hip Hop music. Really bad policy is that they booked three parties on the SAME night. Feeling very unwelcomed by the staff at SOLAS, we managed to get VIP treatment at Saphire Lounge off Houston St. at Midnight.
By MH6 on 6/22/2008
Went here for a bday party...and it was actually a great space...but I left deaf. That decibel level is just unnecessary. Really. Bring earplugs.
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