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Underballs

200 Ninth Ave., New York, NY, 10011
nr. 22nd St.
212-257-4363

Unprofessional

By emalone on 8/25/2014

  • Overall Rating: 1
  • No, I would not go back!

I tried to plan a private party at this space based on good reviews I read. At first, it went very well. Mitch the event planner was responsive and helpful. After 5 or 6 emails, we got through all of the details and he told me all I had to do was sign a credit card authorization with the GM. Since the event was coming up soon, I went ahead and sent the evite. The GM then informed me that they had a recent change in policy and my Thursday night event had to start at 6pm and could only last 3 hours (they double book each night). Since all of my guests work, a start that early was a nonstarter. When I tried to negotiate a resolution, they both simply stopped responding. Incredibly unreasonable and unprofessional.

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