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Village Vanguard

178 Seventh Ave. South, New York, NY, 10014
nr. 11th St.
212-255-4037

The staff can not be more rude!!

By maribier on 5/6/2013

  • Overall Rating: 1
  • No, I would not go back!

We purchased the tickets online in advance. At the last minute, a friend decided to join and go too. Part of the friends arrived before and texted saying they were already seated at a table. Then we arrived in a group of 5 people with 4 tickets. We handled the tickets to the guy at the door and while a friend was explaining that we needed an extra ticket, another friend went to talk to the friends who were already there. At this point, turns another employee called JED EISENMAN to me and says "What is she doing there?", I replied that she had gone to talk with friends who were sitting and see if there was a free table near them. He: "I'm the one who seats people here!", very rude. He continued: "Can you tell me exactly how many are you?". I replied "we 5 that just arrived plus the group that is over there" and pointed to the table. That's when he says: "Can't you see from here? ARE YOU BLIND?". I was shocked! What kind of question is that?? I replied: "why are you being so rude to a client?." He increasingly nervous said "you know what, I don't like you, you're not staying. The four friends decided to go out with me. Mr Eisenman returned their money with hands trembling with hatred - and none of us was exalted, shouting or anything - and said "take this, I don't care, I don't need money, I just want you out of here, now, fast, get out". Definitely, a place we will never go again! ps. The friends that stayed in said the music wasn't worth at all...

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