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All Reader Reviews of...

Water Street Restaurant & Lounge

66 Water St., Brooklyn, NY, 11201
nr. Main St.
718-625-9352

Avg. Rating

3
"Not Recommended"

Average Reader Rating on a Scale of 10.

25% would go back.

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Absolutely Terrible

By BenB on 12/19/2011

  • Overall Rating: 1
  • No, I would not go back!

I'll start with the positives: the food was pretty good for the price. Then come the negatives. We came here after a show at St. Ann's Warehouse, so naturally things were a bit busy as the crowd came in. It took fifteen minutes to flag someone down, and he responded with a rather terse "I'll let your server know." That server, an aloof, bearded 20-something, came around fifteen minutes later, offering no apology for the fact that we'd been sitting there for half an hour without someone even taking a drink order. Our drinks came another half hour later. I ordered a Manhattan - nothing difficult. The server proceeded to spill half the drink from the shaker onto the table and floor (which he never cleaned up). When he'd finished pouring the glass about two-thirds full, he said (and as unbelievable as it is, this is a quote) "If you're still thirsty, you can sip up what's left on the floor," and walked away. I had to call him back to get him to top it off. Fifteen minutes later, another server came by to let us know our appetizers would be there shortly. Another fifteen minutes later, we finally got our appetizers and entrees - at the same time. Again they failed to apologize for failing to abide by bare-minimum restaurant etiquette. At no point did anybody apologize or try to make up for the absolutely abysmal service. Go elsewhere - I'm sure there are plenty of restaurants in the neighborhood where they won't treat you like the scum on the bottom of their shoe.

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54 out of 99 people found this review helpful.

Total Upset!!

By MrsVic on 5/9/2011

  • Overall Rating: 1
  • No, I would not go back!

The place appeared nice and was near the Brooklyn Bridge, but the service was a horror. My best friend decided to have her wedding brunch celebration at this location because she had a Brooklyn bridge themed wedding. She had read good reviews. However, things always happen at weddings with a few delays so the party arrived about 45 min late. The manager came to the table and pulled the bride's sister and let her know that this party has till 4pm due to another reservation and that he needed the bill paid. Firstly, the place was empty and we were not savages to be spoken to in such manner. The wedding party consisted of only 15 people and we were a quiet group. The wait staff, they were nice people, but most of the time they were out of sight! Upon the bride's arrival the manager instead of welcoming her told her that we had to be out by 4 and make sure we tip his staff well. HOW OBNOXIOUS!! The couple's day was ruined by this establishment. They had no appetite from how unwelcome they felt. The bride was in tears and the wedding party was left with a sour taste as we were rushed out. The only "good" was the food. I would not recommend anyone to go to this place unless something is done about their management staff. This should have been the happiest day of their lives but turned out to be the biggest failure. We had to cut the cake at the bride's mother's house in NJ because all she wanted to do was get back to where she knew she would always be welcomed.

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42 out of 87 people found this review helpful.

What a find!

By BuddyS on 2/7/2009

  • Overall Rating: 9
  • Yes, I would go back!

We stumbled on this charming restaurant last night. When we saw a huge bar & beer selection we pegged it for a bar & burger joint but were very surprised! We had Coconut Shrimp & an Eggplant Napolean appetizer - amazing! The shrimp was in a pineapple chutney that I could have & my buddy had stuffed chicken with sundried tomatoes, capers and mozzerella, we both loved it. For dessert we had a special called murder by chocolate, a chocolate mousse cake with a big knife sticking out of it and raspberry sauce -- and it DID look like someone was murdered..and if they tried to take it from me, I would have murdered someone too! It was THAT good. The staff is cool and they were telling me about a disco party coming up on the 19th...who knew Brooklyn could be so cool? I will definitely be back next time I am in town.

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75 out of 150 people found this review helpful.

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