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All Reader Reviews of...

Bumble and bumble

415 W. 13th St., New York, NY, 10014
nr. Ninth Ave

Avg. Rating

Atmosphere: 1
Service: 4
"Not Recommended"

Average Reader Rating on a Scale of 10.

33% would go back.

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They fried my hair!

By annabj on 2/5/2014

  • Overall Rating: 1
  • Atmosphere: 1
  • Service: 1
  • No, I would not go back!

I saw Sasha for highlights a month ago and my hair has not been the same since. For one thing she didn't blend my roots and ends at all... my roots were an icy blonde and the ends were more yellowy. Additionally, I had that annoying stripe of roots right after she did it--it's like every highlight was exactly 2mm from my scalp. My natural hair color isn't very dark, so I normally don't get bad roots even weeks after my hair has been colored, let alone the day I leave the salon. My hair is completely fried now. I have no idea what they did that was so harsh, since I didn't get it any lighter than what I have been doing for the past 5+ years, but my hair has been so dry and frizzy ever since I left. This is the worst experience I have ever had at a salon. My hair is very fine and grows very slowly, and it will take at least a year to recover. I only saw Sasha because my regular person at a different salon was fully booked for the holidays... now I know why there was last minute availability at b+b.

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87 out of 169 people found this review helpful.

Worst haircut of my life

By drummer09 on 9/18/2012

  • Overall Rating: 1
  • Atmosphere: 1
  • Service: 1
  • No, I would not go back!

I went to bumble and bumble expecting to get the best haircut of my life, especially if I was dropping $200.00. Instantly I was put off by the cold interior and the unfriendly staff (with the exception of a girl named Sunny). I felt like I was being judged the second I walked in. The person who cut my hair (Ray) did not listen to anything I had to say, used a razor to cut my already fine hair, and spent more time being "fabulous" and gazing at himself in the mirror, and flirting with the people around him then give me an appropriate haircut for my face shape and hair texture. Not to mention the haircut took at most 5 minutes. I am beyond disappointed.

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93 out of 183 people found this review helpful.


By alberry on 5/11/2009

  • Overall Rating: 10
  • Atmosphere: (NA)
  • Service: 10
  • Yes, I would go back!

Took a chance on a trip to New York, decided to try it - normally jaded because of previous large salon experiences such as Toni + Guy where they do two snips and charge too much. Amazing space at B+B, friendly, stylish, and got to look at the skyline while getting cut. The cut I received was super wicked, it totally transformed me and I had tons of compliments. Well worth the money - you won't quite look at another hairdresser the same way again as the bar of expectations will have been raised. You walk out knowing you have received a very good haircut from a skilled person.

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143 out of 273 people found this review helpful.

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