82 Orchard St., New York, NY, 10002
nr. Broome St.
By karensoho on 2/14/2014
TERRIBLE !! I had a really bad experience at Christine Chin's spa, I took an appointment on Feb. 4th, 2014 to do my eyebrows. The employee that did my eyebrows called Connie, she was extremely rude to me from the beginning, after going to a room she did everything possible to make me feel uncomfortable, she was grumbling, making mournful sounds and she was impatient......when I was taking my jacket off, I asked her if I need to take also my boots off to be more comfortable and not to mess up the white bed and she responded: "...do whatever you want, I really don't care....." First time I've experienced a place where I was treated like garbage, rudeness and aggression were there !!! Employees that work there are so unprofessional and mistreat costumers, owner should address this matter! Result of my visit, they lost a value customer, employee Connie did a terrible job, my eyebrows are very thin now, opposite of what I had before the service, she waxed them and it took less than 4 minutes when I was told by receptionist that it's a 15 minutes service. Also they changed twice my appointment to accommodate other customers. I paid cash, I asked for a receipt and employee Connie said that when it is paid by cash they DO NOT give receipt and If I want one I needed to wait, the receptionist was not there, she promptly came to the room and immediately printed it for me. I definitely won't come back !! I prefer to spend my money somewhere where don't have a bad-tempered:(((
By halucinajen on 2/1/2014
I used to love going there when she was growing. I love her assistant. The front desk person is a horror. She is incredibly expensiveâ€¦.I do like her products and I don't think they are overpriced.. But it is not relaxing she complains about her business constantly and really makes it impossible for one to relax. I helped her for a long time but no more. The only thing she does which I have not been able to find elsewhere is definitive extractions and deep cleaning. I like that. Too bad Christine has forgotten she is in a service business.
By camillathorsson on 6/27/2011
I bet you anything that Christine Chin will tell you that you absolutely NEED micro dermabrasion. Even if you don't really need it. That's because she charges you 250 more for microdermabrasion, on top of your already expensive 250$ facial. With the products she will try to convince you to purchase, you will come out with a 800-900$ bill everytime you visit her. Christine Chin is very business like and she treats people like they are a dollar sign $$, always telling you that you need things you don't really need in order to turn your bill into an extravagant expense. Last time I went there, she was telling me I absolutely needed micro dermabrasion even though the last facial (with microdermabrasion) I had was a month prior. I've consistently read that she tells every client the same thing about micro dermabrasion. She doesn't care about the fact that her abrasive techniques are damaging your skin in the long run: she just thinks of $. I will NEVER go back there.
By NYspalover on 8/12/2010
I work in beauty and have been to the gamut of spas and facialists. Christine is so passionate and takes her job very seriously in a good way. She is very professional and will guide you on the right path to better, healthier skin. She is honest, true to her trade and knows ingredients as well as some chemists. I would say give it a shot on your own and make your own judgement. It is very peaceful and calming inside, so you feel as though you did not just walk in off a busy NYC street.
By BettyUMS on 1/30/2010
Being a skin care fanatic for almost thirty years, I have to say Christine and her skin care have been one of my top five finds to keep my skin in shape. At almost 60, I know places like Bliss do cookie cutter facials that don't do anything for my skin. If you're looking for a run of the mill experience, go someplace else. If you want the best, and want a treatment that's specific to your skin, go to Christine. True, I've had to wait sometimes, but she's definitely worth it. I just plan my day accordingly. Her staff has never been mean to me. Perhaps that's because I'm not mean to them. And for the person who was complaining that Christine's staff push her products, take them up on their recommendations. Her products work!
By foodienyc08 on 11/24/2008
I agree with the other reviews, I used to go here but will never ever go back! Christine screwed up my eyebrows so bad--totally uneven--that I had to go somewhere else to fix them! She wouldn't apologize and was incredibly rude even though it was obvious she had made them completely uneven. There was no one there when I went and it seems as if she's lost all her business. Trust me, there are plenty of places in NYC, go elsewhere!
By bajajna on 8/15/2008
This place stinks bad attitude - from the moment you call to walk in you feel as if you have done yourself and your wallet injustice- Leela, the receptionist is ice cold horror and this place consistenly double books appointments so even if you are on time, you end up waiting sometimes 15-20 minutes if not more. Its disgusting how these places still operate when their staff has the poorest of manners and are pathetic if non-existent customer service standards. Don't go here, these places do not deserve to exist in the city.
By 1mm on 4/11/2008
I HAVE BEEN A CLIENT FROM THE FIRST YEAR OF BUSINESS AND I HAVE TO SAY I WON'T BE GOING BACK. THERE IS ATTITUDE FROM EVERYONE THERE, FOR NO REASON. I WAS SENDING MY MODELS THERE BUT EVEN THEY ARE COMPLAINING......I'M TAKING MY MONEY ELSE WHERE!!!
By 1mm on 4/11/2008
FROM THE MINUTE YOU WALK IN, YOU GET AN ATTITUDE FROM THE NASTY GIRL AT THE FRONT DESK TO THE FACIALIST TRYING TO PUSH PRODUCTS DOWN YOUR THROAT, WHILE YOU ARE TRYING TO RELAX. YOU ARE BETTER OFF GOING TO BLISS OR DR.BRANDT, THEY ARE CONSIDERED A HIGHER END SPA AND NO ATTITUDE! I WILL MAKE SURE TO TELL EVERYONE NOT TO GO HERE......I HAPPEN TO WORK FOR A MAGAZINE AND I WILL DEFINITELY MENTION WHERE NOT TO GO............HORRIBLE EXPERIENCE!!!!!!
By cmmrnyc on 4/5/2008
NOT worth the hype! I was a client for years but my last two experiences were awful. At the first one, I waited for Christine for 20 minutes, and shedid not finish the service I had specifically booked with her, but passed me off to another member of the staff with no explanation or apology. When I questioned the front desk about it, Christine ran out from the treatment room and yelled at me (in front of staff & clients in waiting room) that I should be grateful to have someone else finish it because it would be cheaper. The next time I got off on the wrong subway stop, called 2 minutes before the appointment to get directions and say I was lost in the neighborhood as a courtesy - but when I arrived 9 minutes late, Christine refused to complete my service even though she wasn't out of her previous appointment. Having searched for other salons, I think Kelly at Acqua Beauty Bar does a far superior job.