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All Reader Reviews of...

Cleo Spa and Salon

258 Third Ave., New York, NY, 10010
nr. 21st St.
212-260-0600

Avg. Rating

4
Atmosphere: 6
Service: 4
"Not Recommended"

Average Reader Rating on a Scale of 10.

33% would go back.

 Write your own review

HORRIBLE SPA! RUN AWAY!

By princessmassages on 7/18/2011

  • Overall Rating: 1
  • Atmosphere: 2
  • Service: 1
  • No, I would not go back!

I was very excited to goto Cleo. I love massages. Get them all the time...and this place was in my building, so I wanted to love it so I could just pop downstairs at any moment. Never again. Jay was the absolute worst. He hurt me from the first minute doing the massage way too hard. I must have told him 50 times that he was hurting me, and even resorted to "Ow! That hurt!" And he just would NOT do it lighter. It was an hour of pure HELL. I was in so much pain, but felt unable to argue or run away with almost all of my clothes off. Then as the cherry on top, at the end of the massage, Jay pulled my right shoulder so hard, that it hurt my neck and shoulder for a whole week. Which really stinks considering I'm 100% healthy and feel good all the time, and had absolutely NO pain anywhere UNTIL I went for my massage at Cleo. Stay AWAY from this place. Or try it at your own peril and you'll know why I'm so appalled.

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31 out of 61 people found this review helpful.

DO NOT GO HERE- DIRTY AND HORRIBLE SERVICE

By Orange33 on 1/16/2010

  • Overall Rating: 1
  • Atmosphere: (NA)
  • Service: 1
  • No, I would not go back!

I went here to get a wax and they did a terrible job. The lady who worked at the register was also very nasty. I gave her a $20 bill and she gave me change for a $10. When I told her it was a $20, she refused and wouln't give me my money back. She took out a bill that was clearly different from the one I gave her in the register and refused to give me the proper change. On top of steeling money, they don't wash their hands after working with different clients which is just completley unsanitary. DO NOT GO HERE. I would never go back here again.

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90 out of 157 people found this review helpful.

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