980 Madison Ave., New York, NY, 10021
nr. 77th St.
By Lat on 10/15/2011
The service was not like described in the description. Di, the esteemed guru, did not work her magic on me. I won't be back.
By rswan on 8/12/2011
I was 5 minutes late for my appointment and the technician refused to see me, so I rescheduled for the following day - except when I showed up for my appointment I found out that they had rebooked me when the wrong technician at the wrong location and asked me to take a cab across town to make the other appointment instead of offering to squeeze me in with the technician I had agreed to see at the location I was already at. The receptionist offered no apology or consolation - was rude and classless. Not to mention that the place was in the middle of an office building with zero ambiance and horrendous decor. I would never go back or recommend this place to anyone.
By julieclim on 4/30/2007
Horrible reception service: clueless and unhelpful. I arrived in time for my appointment, but services started half an hour late because the reception desk failed to inform the beautician. I asked why it was late, but they did not check nor follow up. And at the end, they had the gall to ask for a gratuity. Very disappointing. I would not go back, and would not recommend this place to others.