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All Reader Reviews of...

Hayato Salon New York

125 E. 23rd St., 2nd fl, New York, NY, 10010
nr. Lexington Ave.
212-673-7373

Avg. Rating

8
Atmosphere: 9
Service: 7
"Recommended"

Average Reader Rating on a Scale of 10.

67% would go back.

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Hayato-Serendipity!

By englishsoma on 7/29/2014

  • Overall Rating: 10
  • Atmosphere: 10
  • Service: 10
  • Yes, I would go back!

ayato was recommended by an acquaintance & when I researched hair salons in New York City, Hayato Hair Salon was one of the top ones listed. I read reviews and the hair stylist, Toshi, was commended for his professional skill. I was intrigued and decided to visit Hayato. I liked the atmosphere as it is very calming. They provided me with prompt and courteous service and attention. I was happy with the cut as it really flatters me. In addition, I asked Toshi his opinion on Japanese Hair Straightening and Keratin treatment. He was honest, informative and thoughtful in his answer. At the end I wanted to buy some of their products and Toshi helped me choose the ones suitable for my hair goals. I liked the fact that he nor the other employees did NOT push products onto me nor try to sell them to me. Today I used the oil on my wet hair and then I styled it and the result was amazing-different from my usual hair turnout- I will definitely return to Hayato for my next haircut and will purchase this product as I have seen firsthand that it works. I must mention that the massage was soothing-done by another employee(the person who washed my hair)-

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7 out of 13 people found this review helpful.

Always great experience.

By Mindfulness on 1/3/2011

  • Overall Rating: 8
  • Atmosphere: 8
  • Service: 8
  • Yes, I would go back!

I have been going to Hayato about twice yearly since 2004. I went for the 'straightening' on a recommendation of a friend who can afford what she wants but commutes in from Ct. Happily for me it's about a half mile walk. I've had several different stylists and thought they were all good. I have always enjoyed the staff, professionalism, and (I'm only remarking on tihs because of the prior review) love the shampoo as it includes a bit of a scalp massage. My only complaint is that they are so successful they are often booked months in advance. I graded them 8 vs. 10 not because I felt I was missing anything, but rather because I expect an expensive salon would probably have those over the top amenities to be rated 'excellent' in atmosphere and service.

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41 out of 81 people found this review helpful.

do not go here unless you want to look like sailor moon

By cathynyc on 9/28/2009

  • Overall Rating: 3
  • Atmosphere: (NA)
  • Service: 3
  • No, I would not go back!

I decided to try this place out because of the relatively good reviews NYMag gave it. I explained to the stylist that I wanted to keep the length and just shorten the layers a little bit. By the time I came out, my hair was over three inches shorter and was blow-dryed stick-straight (I have permed wavy hair). It looked okay styled like that, but after I washed it and let it dry in its curly state, I looked like a nightmare. The bottom layers are straight. The top layers are incredibly short and shaggy. I went to another salon to see if I could get it re-permed to get rid of this problem, but the stylist there said I would have to let it grow out for at least a month because of the uneven short layers. I think the stylists at Hayato are used to cutting stick-straight hair, so do NOT go here unless you have straight hair. Also, I was really creeped out by the girl who washed my hair because she had cuts or pricks all over her wrists. It's scary when that's rubbing all over your head.

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80 out of 175 people found this review helpful.

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