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All Reader Reviews of...

Juvenex

25 W. 32nd St., 5th fl., New York, NY, 10001
nr. Fifth Ave.
646-733-1330

2.5 "Not Recommended"
Average Reader Rating
on a Scale of 10		 Write Your Own Review
0% Would you go back?
0% Do you go there for bargains?
0% Do you go there to buy gifts?
Quality: 3.0
Service: 1.0
Selection: 4.5
Value: 2.5
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  • Showing reviews 1 through 2 of 2

NOT RECOMMENDED

resenmac from 11106 | Posted on 12/2/07

Overall Rating: 2 (Not Recommended)
Would you go back? No
Do you go there for bargains? No
Do you go there to buy gifts? No
Quality: 3
Service: 1
Selection: 4
Value: 4

I DO NOT recommend Juvenex spa. Here are some reasons why: 1. 4 out of the 5 showers I could see were broken. 2 were missing knobs. 2. No designated dressing rooms. We actually had to wait each time for a facility room to become available. 3. Staff talking loudly all the time - basically loud, non-stop chatter that can be heard inside the facility rooms. Not relaxing at all. 4. Most of the staff does not speak English - asking for a glass of water can be a big deal. One person has to go get another person who can speak. 5. Chaotic and disorganized. Even though there were so many staff members hanging around (not doing much) the spa bath still overflowed - a customer had to make them aware becuase nobody was watching it. From beginning to end it was an unsettling experience. Does not even come close to what you imagine from seeing the ad in the paper.

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17 out of 37 people found this review helpful.

Like no spa I've ever been to

imdahlers from 11201 | Posted on 3/16/07

Overall Rating: 3 (Not Recommended)
Would you go back? No
Do you go there for bargains? No
Do you go there to buy gifts? No
Quality: 3
Service: 1
Selection: 5
Value: 1

After reading the NYMag review on the spa - I decided to give it a shot. The spa itself shouldn't even be called a spa. * I received my gift certificate two months after my friend bought it for me, somehow it was "lost in the mail" * your reservations won't guarantee anything - so don't bother making them * no locker rooms, you'll change behind chairs unless a massage room is available * Japanese-Style Soaking Ponds = broken tiles, no jets, cold water. 1 of 3 was empty when I was there. * no one tells you where to go, what to do and how long to stay for (complete confusion by every staff member) * 90 minute procedure actually took me over 2 hrs because of the wait * loud, not relaxing, frustrating I have the same $145 basic purification + 30 min massage done at a proper Korean spa in Flushing for $90 and everything is better, the scrub, massage, cucumber mask - not to mention everything is more organized and cleaner!

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70 out of 189 people found this review helpful.

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