Having bought here over a period of several years, I was recently refused a small refund for a clearly faulty product purchased at Ray's. The person I spoke with at Ray's was indifferent, unapologetic and not interested in listening to my complaint. Luckily, New York City has many alternatives, and Ricky's on 49th and 9th carry the same product line (they are also friendlier to customers.)
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162 out of 330 people found this review helpful.
The best reviews give a clear sense of why you liked or disliked a restaurant, bar, or store. And that means details. Mention specifics dishes, type of crowd, pros and cons...
If it's helpful to compare one place to another, go for it.
Come up with clever, funny, pithy subject lines, and write in the first person.