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Ray Beauty Supply

721 Eighth Ave., New York, NY, 10036
nr. 45th St.

Poor Customer Service

By chrisrobbins on 12/16/2008

  • Overall Rating: 3
  • Atmosphere: (NA)
  • Service: 3
  • No, I would not go back!

Having bought here over a period of several years, I was recently refused a small refund for a clearly faulty product purchased at Ray's. The person I spoke with at Ray's was indifferent, unapologetic and not interested in listening to my complaint. Luckily, New York City has many alternatives, and Ricky's on 49th and 9th carry the same product line (they are also friendlier to customers.)

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