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All Reader Reviews of...

Salon 25

43 Exchange Pl., New York, NY, 10004
nr. William St.

Avg. Rating

Atmosphere: 6
Service: 3
"Not Recommended"

Average Reader Rating on a Scale of 10.

0% would go back.

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Please heed the negative reviews, I did and paid for it!

By crazypretty on 5/3/2012

  • Overall Rating: 2
  • Atmosphere: 6
  • Service: 1
  • No, I would not go back!

I do NOT recommend this place ... ever. After reading incredibly split reviews and ignoring people's warnings on Yelp about the services being jacked up once you get to the cash register, I still went. The salon is clean and convenient which is why I ignored the warnings. The staff is sitting around waiting for clients and one jumped up to do my pedicure. Everything seemed fine, however, she cut my toenail with a clipper and dug pretty deep into the side of my toe. After the service, I went to the desk to pay and instead of a $50 pedicure, they charged me $71. I put up a fight about it but they simply shrugged and said that's how much it was. um, change your menu then. And who in the world charges THAT MUCH for a basic pedi?? Fast Forward to a week later, my improperly manicured toe turns into a nightmare of an ingrown. I had to go through two procedures to get the amount of infection and ingrown nail fixed. I went into the salon after the procedures and they asked me to email images to the owner. It's now been two weeks and no one has responded to my situation. They are overpriced, they lie about their pricing, they CUT NAILS in very scary ways and then have nothing to say about it. I am dreading the medical bills for this and the amount of work I lost in the time I couldn't walk. SO UNCOOL! Avoid at all costs. There are so many salons here that the Podiatrist recommended to me that are cheaper and smart with the way they do their services.

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92 out of 172 people found this review helpful.

Horrible Business Practices

By spicelady27 on 3/7/2009

  • Overall Rating: 5
  • Atmosphere: (NA)
  • Service: 5
  • No, I would not go back!

After they burned me during a wax procedure they did not want to honor a gift certificate I received as part of a refund. The certificate was given to my friend a birthday gift and did not indicate it was nontransferable. Management was not very flexible although my friend went there on her birthday. I will NEVER return although I have received decent manicures in the past.

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123 out of 244 people found this review helpful.

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