All Reader Reviews of...

Susan Ciminelli Day Spa

754 Fifth Ave., 9th fl, New York, NY, 10019
nr. 57th St.
212-872-2650

4.0

"Not Recommended"
Average Reader Rating
on a Scale of 10

33%	Would you go back?
0%	Do you go there for bargains?
33%	Do you go there to buy gifts?

Quality:	5.0
Service:	4.0
Selection:	3.7
Value:	2.3

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Showing reviews 1 through 3 of 3

Oasis in Midtown

eastside885 from 10017 | Posted on 12/10/07

Overall Rating: 9 (Highly Recommended)

Would you go back?	Yes
Do you go there for bargains?	No
Do you go there to buy gifts?	Yes

Quality:	9
Service:	9
Selection:	8
Value:	5

I have been going to Susan Ciminelli's for several years and find their atmosphere and attitude of staff very welcoming. I have very sensitive skin and their products are great especially the calming cream. Susan really works with you and your diet to improve your skin. The place itself is quite small and I wouldn't go for their massages, they are overpriced and I have had better. As far as facials go this is my favorite place in New York - and I have tried many salons.

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83 out of 144 people found this review helpful.

Poor Attitude Detracts from Experience

danaleva1 from 10001 | Posted on 4/26/07

Overall Rating: 2 (Not Recommended)

Would you go back?	No
Do you go there for bargains?	No
Do you go there to buy gifts?	No

Quality:	5
Service:	2
Selection:	2
Value:	1

While some of the products and certainly the staff at Ms. Ciminelli's spa are first rate, customer service is poor. After using her services for three years, I have concluded that she is more concerned with charging you fees than your general skin quality. When after spending some $90 on her product and I broke out , the staff's response was "put in on another part of your body" instead of offering a credit. The process to purchase gift certificates is so time consuming and cumbersome that one asks why bother. If you re-schedule an appointment 23.5 hours before, (they have a 24 hour poilcy) you are told you will be charged....this is sophisticated New York, and this spa is best left to suburbanites and tourists who watch Miss Ciminelli's appearances on daytime TV shows.

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168 out of 398 people found this review helpful.

Eyebrow Disaster

SLL from 10023 | Posted on 4/16/07

Overall Rating: 1 (Not Recommended)

Would you go back?	No
Do you go there for bargains?	No
Do you go there to buy gifts?	No

Quality:	1
Service:	1
Selection:	1
Value:	1

Do not get your eyebrows done here. I came in with natural, full eyebrows and asked for them to be cleaned up and not made any smaller. I walked out with eyebrows the size of a pencil line. They were rude about it and totally did not care that I was unhappy. I look like a completely different person and would never recommend this place to anyone. Just because it is at Bergdorf's does not mean it is quality.

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161 out of 398 people found this review helpful.