All Reader Reviews of...
2787 Broadway, New York, NY, 10025
at 107th St.
They should train their staff on customer service
By AKARZ on 11/15/2010
I have ordered from this restaurant for 4+ years and have had a few complaints over the years. Every complaint one makes is treated with hostility and instead of being apologetic and correcting the mistake, they blame the customer! A few nights ago, I ordered my wings extra crispy, super well done. The order taker, Ruby, repeated my exact order back to me, but when the wings arrived they were soft and sticky, clearly under cooked. I put them in stove and cooked them further. An hour or so later, I ended up vomiting. When I called the restaurant, Ruby said, "we thought they would be too dry if we cooked them more." They ignore your requests. Further, my food has arrived at times with staples in it or hair, etc. I think it is time to say farewell. They should appreciate their customers more. We are not at fault for requesting that our food is prepared a certain way. Isn't that their job??
and there's more...
By Gustatarian on 2/26/2010
Check out my review of 107 West as well as other restaurants near Columbia U at eatingaroundtheblock.blogspot.com
Good not great
By FoodieZ on 7/30/2009
I went here after a wine cruise on the hudson and have to say the food was definately edible and the service average. I was a little tipsy and with some friends and we all had a great time but overall id say this place is good but nothing really stands out. For a decent bite on the UWS I would eat here but its not a special occasion or date place.
Best UWS Fried Chicken
By tvfs on 2/24/2009
I second the praise for the fried chicken -- and I've done the taste testing. They serve a full half chicken in two quarters: wing (first joint) + breast, and leg + thigh. Ingeniously, the breast and thigh are boned while the leg and wing retain theirs, allowing the pieces to cook through perfectly evenly, crisp and grease-less. Brilliant. And thanks in advance to anyone who can come up with the terrific breading formula!
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