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All Reader Reviews of...

Sapporo

152 W. 49th St., New York, NY, 10019
nr. Seventh Ave.
212-869-8972

Avg. Rating

4
Food: 4
Service: 4
Décor: 3
"Not Recommended"

Average Reader Rating on a Scale of 10.

40% would go back.

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Best place to eat in Midtown

By shrillczar on 8/13/2008

  • Overall Rating: 8
  • Food: 9
  • Service: 8
  • Décor: 6
  • Yes, I would go back!

The tantan ramen (sesame paste soup) is terrific, and the value for money is outstanding.

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81 out of 171 people found this review helpful.

Good ramen

By girardasse on 12/14/2007

  • Overall Rating: 8
  • Food: 8
  • Service: 8
  • Décor: 5
  • Yes, I would go back!

Sapporo offers huge bowl of ramen for less than 10$.

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142 out of 237 people found this review helpful.

rudest and most humiliating customer service

By yeqian.zhao on 3/6/2015

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 1
  • No, I would not go back!

Rudest and most humiliating (near) dining experience I've ever had!!! I came here with three of my friends for lunch during the summer of 2014 as this place looked affordable and popular. When ordering, all of us ordered the full course meal (~20) while I only wanted a small appetizer and a drink since that was all the cash I had. It only added up to $6 and the waiter said the minimum order was $9 per person. I was not hungry for anything else and I am not going to let my friends buy me anything just to fulfill the bill. So, we asked to see the manager. Long story short, the manager said, "(he) rather me sit outside on the curb and wait while my friends ate then for me to violate 'store policy' as an under-paid customer". All of my friends were paying the full price and it was not like a stranger was going to replace me in that table of 4. It was evident that he valued his own "store policy" and his profit margin much more then his customers so all of us walked out...under the request of the manager. The whole time, we maintain a civil and polite composure but we were not reciprocated by his extreme unprofessionalism. This business was extremely rude and made all of us feel extremely humiliated as we were literally kicked out for me not having the extra $4 on top of the $60+ bill from our table. I understand and respect store policies but to have a business love money so much that they are willing to humiliate their paying customers is unacceptable.

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9 out of 17 people found this review helpful.

disappointed

By hero162001 on 7/5/2010

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 1
  • No, I would not go back!

i was really disappointed about taste of the food. quality was not good, taste is just acceptable for me. i wonder that why i need to pay over $10(except tip) that quality foods. in addition their services were not good. i was surprised that one clerk followed us until outside of restaurant to charge extra tip. i have never had this kind of experience. tip is same as customer satisfaction, they should accept and consider about why tip was average, under average or above. i will never go there.

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92 out of 151 people found this review helpful.

Terrible!!

By FoodFinder on 7/5/2010

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 1
  • No, I would not go back!

If you were in this restaurant, you should be careful about your tips. I put small tips on the table, the clerk chased to me and said " You put too small tips, I need more tips. Normallly 15%." Oh my gosh!! The service was really poor and I have never met such a rude clerk in my life.

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74 out of 143 people found this review helpful.

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