All Reader Reviews of...
115 Allen St., New York, NY, 10002
at Delancey St.
By EricWerner on 12/7/2009
I wandered into A&D and found the whole experience very disappointing. We had two wonderful drinks at the bar and found the bartender to be friendly. Unfortunately, the hostess was extremely rude and snobby. The room was loud, considering it was half empty. The appetizers were cold and the entrees were both oversalted. Yuck!
The Staff: Horrendous and inexcusable attitude
By Sadie81 on 3/30/2009
They should really be embarrassed. They are completely unprofessional and the manager especially has an unwarranted snotty attitude. He has a chip on his shoulder and there is absolutely no excuse for the way they treat their customers. The manager refused to seat my party until our everyone was there even though we were missing 2 people who were 5 minutes away. When they arrived he insisted we were late, it qualified the whole party as being late. Also, I literally was interrogated for ordering an appetizer when the rest of my party did not. They acted as if I was putting them out by ordering an app. Sorry to throw everything off, but the oysters sounded good. When they came out they were just ok, nothing special. It was incrediblely awkward when the waitress gave us a speech on this water charity they are in cahoots with. She asked that all of us donate. Fine, whatever, but it seemed awfully inappropriate for a place like this and we felt pressured. Not cool, let people donate on their own time. DonÂ’t bother with this place, thereÂ’s plenty of better places.
Reputation versus reality
By jwschmidlin on 9/20/2009
What a disappointment. The food was inconsistent and in need of serious quality control. Where is the chef? The service was beyond belief. No communication, or presence (the disappearing server) as to why we had to wait over an hour for each course and just poor presentation. On top of a disappointing evening, they put a 20% service charge on the bill, including wine. After complaining to the manager, his explanation was this is our policy. I have seen this movie before and it doesn't end well.
Waited HOURS for dinner!
By kgsaladino on 11/10/2009
On Saturday Nov 7th I went out to dinner at Allen & Delancy with friends from out of town. The service was horrible! We waited 40 minutes for our appetizers and they just kept bringing us bread and rolls. Dinner didn't come for another 45 minutes and the food was cold. What gives? This is NOT a cheap restaurant. I would NOT go again.
not so HAWT
By blunder on 1/4/2010
Take careful note of the fact that the former, rising-star chef is no more. The menu defies all organizational sense. What at first seems like a wide range of choice becomes quickly delimited by the unappetizing thought of leaving the place hungry after a course in the diminutive. The food makes an adolescent effort, but it tried: mostly bravado over heat. My "warm" lobster salad was decidedly tepid and ostentatious in presentation. My squash soup had a dollop of curry ice cream-- a dialectic in hot and cold that only a precocious teenager would find passable on one of the year's coldest nights. If you want the satisfaction of fine NY cuisine with the aftertaste of money well spent, dine elsewhere.
average food, terrible service
By countdemonet on 5/7/2008
What stands out about Allen & Delancey is the egregiously terrible service - both at the bar and in the restaurant. If the food was excellent, it might be possible to overlook the pitifully low quality service. No such luck. I'll never return and I recommend you save your time and money.
BIg Price Small Portions
By summergirl on 12/25/2007
The service was horrific. The hostess sat us 45 minutes late, with no apology and a big attitude. She also asked if she could cut in front of me on the bathroom line to refill the soap. What happened to courtesy and customer service? The price tag is high and the portions are small, the attitude is large and the food is just ....good. Skip it.
Not Living Up to Hype
By WVfoodsnob on 2/4/2008
It took me a month to get a prime weekend reservation here... and I'm not sure why. Our waitress was incredibly rude and very snarky. The food was overpriced and not worth it. An $18 salad looked like the leftovers from a bodega salad bar. Will never go back here and have already convinced friends to cancel upcoming reservations to go elsewhere.
Horrible service that ruined my dinner
By AAJ on 10/1/2008
My boyfriend and I went here last Saturday for date night and the service was the WORST I have ever had in New York. After receiving our cocktails, we ordered the tomato and melon appetizer to share and the cod and halibut for our entrees. After finishing our drinks, we each ordered a glass of wine to have with our dinner. The only problem was that we finished our wine, we still didn't have our appetizer. After waiting over 30 minutes without food, the waitress came over to apologize for the wait. Her excuse was that there was a big party that ordered at the same time and our order got mixed in with theirs. You would think that after she realized that it would have came right out but we continued to wait another 15 minutes! After finishing the appetizer, we then continued to wait an absurd amount of time for our fish to come. Both entrees were good, but they were extremely small portions with no sides all for over $30. Maybe I would have felt satisfied if I hadn't been so hungry from my hour and half wait for my food.
By zifandel on 1/19/2009
We were sat on a table next to the wall, and the floor and table were shaking. It got pretty annoying so we asked for another table, which we thankfully got. You could tell everyone hates that table (they have some type of machinery on the other side of the wall), but they keep trying to shove people into it. Food servings were insultingly small for a place that can't claim to be nouvelle cuisine. Service was dismal - 45 minute wait between courses. Nice decor, yes, but don't waste your money. PD: what was Michelin thinking to award this place a star? Absurd
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