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All Reader Reviews of...

Bouley

163 Duane St., New York, NY, 10013
nr. Hudson St.
212-964-2525

Avg. Rating

8
Food: 8
Service: 7
Décor: 8
"Recommended"

Average Reader Rating on a Scale of 10.

62% would go back.

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Chaos

By Boyd on 12/26/2009

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 1
  • No, I would not go back!

It was chaos just trying to get seated, and we left without eating. We had booked a month in advance, admittedly for Christmas Day. But this is Bouley. We had been before, and it is a 4 star restaurant. So when there was a room full of people waiting to be seated, all of whom had been waiting over an hour, and when we heard that the table service was very slow (4 hours for a meal), and the food was not up to scratch, we left for somewhere else. This is not excusable on the management level. What was the surprise if everyone had booked in advance? Where was the maitre d'? We were barely greeted and would have to stand to wait. We are from NY. But poor tourists. My advice, save your pennies, and go somewhere else.

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138 out of 292 people found this review helpful.

Disgraceful Christmas Day

By arose03 on 12/28/2009

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 1
  • No, I would not go back!

We too were there for Christmas day, and we too left before being seated. People coming out of the restaurant were complaining about the awful food and service, the wait even though we had a reservation was over an hour, and we turned around finally and took off. How could you not plan for the number of people who were there when you had the reservations booked? Joke.

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164 out of 317 people found this review helpful.

Splurge Elsewhere

By mitchellk on 6/23/2009

  • Overall Rating: 2
  • Food: 1
  • Service: 3
  • Décor: 2
  • No, I would not go back!

There is a reason why many people give Bouley mixed reviews. The taste of the food is relatively dull and there is a ridiculously long wait in between courses - to the point where you no longer want the food and the meal just drags on. The positives were the bluefin, salmon, farm egg and the chocolate frivolous. The rest of the meal fell short in a variety of ways, including lack of seasoning and flavor . Perhaps the shellfish dishes, which my wife is allergic to, taste better. Unfortunately, we almost found out since, despite noting this during our reservation and to our server (who assured us it would not be a problem), she was served a dish containing scallops anyway. It was sheer luck that we caught the mistake before my wife would have spent our first anniversary in the hospital. Bouley does not meet expectations and will disappoint, especially for the price.

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93 out of 190 people found this review helpful.

Sloppy, Overcooked and Tired

By Abbey on 3/30/2004

  • Overall Rating: 3
  • Food: 2
  • Service: 2
  • Décor: 9
  • No, I would not go back!

Walking in through the apple laden foyer into a wonderfully warm and romantic restaurant, we just expected the food to be good - the service to be efficient and friendly. What we received was poor, sloppy service where, for example, they serve the chef's appetizer while you still have your menu in hand. What to do? Eat the appetizer and place the oversize menu on your lap or wait to order while your iced appetizer melts. Of course, after one taste of the appetizer, we resumed to the menu. In general the food was tired and sometimes overcooked. Bouley tries too hard to infuse an asian flavor into every dish. Perhaps this was an off night, but honestly, it was our last.

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281 out of 626 people found this review helpful.

bda price/service and food value

By joachimhackl on 11/9/2008

  • Overall Rating: 3
  • Food: 5
  • Service: 1
  • Décor: 2
  • No, I would not go back!

My husband selected this restaurant as a special surprise for my birthday. We paid $350 without tip. The Tasting Menu choice was better than the selection of foie gras as appetizer and pig as main course (a tiny square of food for $44). There were at least 6 waiters in black suits and several others, who served the food and water. The "men in black" were not able to answer any question competently and they were arrogant too. The only two persons, who's knowledge reflected what this place claims to be, were the maitre and the sommelier. For the change of the dessert of the Menu to cheese, we were charged additional $24! Definitely a place, were you pay for all the employees, but not for a reasonable/even little overpriced dinner.

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59 out of 122 people found this review helpful.

Trying too hard - failing bad

By Cleo on 3/14/2007

  • Overall Rating: 4
  • Food: 4
  • Service: 5
  • Décor: 5
  • No, I would not go back!

The aura and prices of this restaurant requires perfection, the illusion of perfection is the only thing you get and the food is not bad but it's nothing special either. The somelier seems very inexperienced and young to the extent I highly doubt he in fact has the proper training. And it really just comes down to; don't pretend to be a 3 star guide michelin when you are not. I would perhaps say a 1 star restaurant though given that it does produce what it aims to serve. Extremely boring restaurant and really boring menu, the feeling is very heavy in there...

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444 out of 902 people found this review helpful.

Not impressed at all.

By zagoren on 5/4/2009

  • Overall Rating: 4
  • Food: 5
  • Service: 3
  • Décor: 3
  • No, I would not go back!

Had a 8:45 reservation. We were told to wait 20 minutes and have a drink at Secession (which Bouley owns). They asked for our cell # and never called. After waiting 45 minutes in the other bar, we came back just to see what was up. The hostess said we have a lovely intimate table ready for you when we showed up. She tried seating us in the basesment which has all the aesthetics of a waiting room at grand central. I had specifically asked for table in the main dining room when i made the reservation. Then Then they tried to seat us at a huge circular table up front (a table for 8). We held out for a nice table with some privacy. The food was all too much foam and eggs and silk (flan) for me. nothing was fresh or evocative of the earth. When they brought bread around the said "Would you like some bread from The Bakery". And they insisted we take a leave behind bread from "The Bakery". Seems a little obvious as a cross-sell. the waitstaff is excellent. the food...meh.... And they OVERBOOK and send you to a sister bar. shameless.

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77 out of 146 people found this review helpful.

Bouley-Boo

By CaptainCook on 6/2/2004

  • Overall Rating: 5
  • Food: 7
  • Service: 1
  • Décor: 3
  • No, I would not go back!

When you're spending $300+ for two, you come to expect service that cares for the diners. From the moment we walked in, we felt unwelcome. The male staff looked rumpled, tired, and was very unfriendly; burly guys in jackets off the bargain rack. We did the tasting menu with wine, and sometimes the wine got lonely waiting for the food, which when it came, was barely warm. Likewise, the bluefin sashimi, which should have been cold, must have been sitting on the warming tray. The food and wine tasted ok, but the extremely poor service detracted from the evening. No one asked how we were doing, or if everything was ok. And about that bread: it was awful. The so-called sourdough was nothing of the sort. And watch where you sit: the air conditioning units can intermittently blast you with cold air. Better to walk a few more blocks to Chanterelle.

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302 out of 611 people found this review helpful.

Disappointment

By Pirospaprika on 12/22/2005

  • Overall Rating: 5
  • Food: 6
  • Service: 3
  • Décor: 2
  • No, I would not go back!

I took someone special there this November and I have to say I very much regret it. The food was all right, but the service and the decor were horrible. Suggest Daniel instead.

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444 out of 858 people found this review helpful.

Disappointing

By wanderkinder on 8/11/2008

  • Overall Rating: 5
  • Food: 5
  • Service: 6
  • Décor: 6
  • No, I would not go back!

Perhaps it is unfair to compare it to the likes of the 3* Michelin/19-20 hat Gault Millau restaurants or even Per Se which we had just experienced prior to here, but there was no denying that the food was less than stellar. Tried too hard on flavor combinations so that natural flavors didn't come through, foie gras tasted like a lump of lard and was undercooked, souffle was more like molten chocolate cake. Waiter was offended we asked for sommelier's assistance and made snide remarks about it. Other service was up to professional and up to par. Decor was going for old world charm, but just wound up looking like it needs a face lift. The breads were good. Overall we thought it was rather overpriced for what we got.

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63 out of 122 people found this review helpful.

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