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All Reader Reviews of...

Brooklyn Diner U.S.A.

155 W. 43rd St., New York, NY, 10036
nr. Broadway
212-265-5400

Avg. Rating

4
Food: 3
Service: 5
Décor: 5
"Not Recommended"

Average Reader Rating on a Scale of 10.

25% would go back.

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Never again

By sonall on 6/23/2011

  • Overall Rating: 2
  • Food: 1
  • Service: 3
  • Décor: 4
  • No, I would not go back!

While visiting Times Square, my family and I decided to eat here. I ordered what our waitress described as a "customer favorite" -- their pot roast. UGH! The "roast" appeared to be some sort of left over sliced meat (a la fajita slices) covered in a horrible tasting sauce. I tried to eat it, but my family convinced me to send it back -- which I did. I order their Asian chicken salad as a replacement. That was even worse than the pot roast! It had a nearly inedible flavor and was nothing like the many, many similar salads I've eaten in the past. For the four of us it was $109!!! I wouldn't go back there if it was "on the house." Just the worst...what a disappointment!

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40 out of 82 people found this review helpful.

Would recommend going hungry over dining here.

By washingtongirl1 on 4/5/2008

  • Overall Rating: 2
  • Food: 1
  • Service: 2
  • Décor: 3
  • No, I would not go back!

By far the number one worst place I have ever had the misfortune of "dining." I have no doubt that they rarely, if ever, see a repeat customer. A caesar salad, was chopped semi-brown lettuce. That's it! No cheese. No croutons. Absolutely nothing else! Not an exaggeration. I took a picture just to corroborate. Pathetic doesn’t even begin to describe it. My husband’s shrimp scampi? Flavorless. One son ordered their “Famous Chicken Pot Pie.” Famous for what, I’m not sure. Soup out-of-a-can taste for the filling? Hardly “famous” unless you are Campbell’s Soup. And for all of that…over $80! Just to clarify, I firmly believe that in these situations people are quick to complain, and rarely take the time to offer praise when deserved. However, this will be the one business I believe shouldn’t even reap the luxury of being the backdrop of a vacation family photo.

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81 out of 173 people found this review helpful.

diner

By party_girl on 3/16/2008

  • Overall Rating: 7
  • Food: 5
  • Service: 10
  • Décor: 8
  • Yes, I would go back!

i went there one night for dinner with my boyfriend. the location is very convenient, seeing that it's in times square. when we went in, the waitress was very friendly and nice. the lighting was a bit dim, but it was alright. when our food came, the burger wasn't cooked well so we had to return it. but they came back with a new plate and the people there were very nice and apologetic. i wouldn't recommend it as kid-friendly, but it's an okay place to eat once in a while, because the prices are not cheap.

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72 out of 152 people found this review helpful.

I would not recommend this Restaurant

By Hicham_Nahro on 8/31/2007

  • Overall Rating: 5
  • Food: 5
  • Service: 6
  • Décor: 6
  • No, I would not go back!

While I like the restaurant becasue of the hearty foods they serve, I would recommend to avoid taking children with you since this is not a kid friendly restaurant. One manager by the name of Austin has chased me and my family out because my daughter was humming, he was not curtious. I sincerely ask you not to take your family to this restaurant given the unprofessionalism you might faced with especially when you have an accent.

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90 out of 160 people found this review helpful.

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