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All Reader Reviews of...

Brooklyn Ice Cream Factory

1 Water St., Brooklyn, NY, 11201
nr. Old Fulton St.
718-246-3963

Avg. Rating

8
Food: 9
Service: 7
Décor: 7
"Recommended"

Average Reader Rating on a Scale of 10.

86% would go back.

Write your own review

New York's BEST Ice Cream

By JudgeJudy on 11/17/2009

  • Overall Rating: 10
  • Food: 10
  • Service: 10
  • Décor: 7
  • Yes, I would go back!

Yes, order the banana split and share it with another. I ordered strawberry ice cream to test thier quality because I don't like strawberry ice cream...nobody makes it "real". This plcae makes it "real". I always take home a half-gallon with me after a cone or so. Plus! Great view of the Brooklyn Bridge and Manhattan skyline. A really good deal.

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179 out of 329 people found this review helpful.

How many trips does it take to get to Brooklyn's Ice Cream Factory? 1,2,3? Cathy may never know!

By Cmf71270 on 2/18/2011

  • Overall Rating: 5
  • Food: 5
  • Service: 5
  • Décor: 5
  • Yes, I would go back!

I live in Brooklyn and never heard of the place. Saw it on a "Foodie" show and decided to try it. I waited all week until my day off. Drove all the way across Brooklyn and could not find parking. Anywhere! If you drive just past the place you are stuck on a one way, no parking, access road under the BQE. After three attempts of circling around the long way back, past construction and horribly rutted roads, I gave up and went home. No ice cream is that good. I'll try again, maybe when out of towners are visiting but we will take the subway. This was in February, not during their peak season. Sigh, I was really looking forward to it, so I am bummed out but that's life. :) Peace, Love and Happiness! Cathy PS ratings were a required field so I gave them average for all.

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100 out of 206 people found this review helpful.

Really unfortunate situation

By stripes4ever312 on 7/11/2012

  • Overall Rating: 6
  • Food: 8
  • Service: 1
  • Décor: 8
  • No, I would not go back!

THIS PLACE HAS THE WORST CUSTOMER SERVICE. I watched a family with 2 small children get turned away at 10:01 pm (because they closed at 10 officially) even though the employees had not even begun to clean up yet. The children were very disappointed, but no matter how much the mother pleaded for "just one scoop", the employees refused to budge. Customer service should come first, especially with ice cream. I will not go back, and I do not recommend any of you do either

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57 out of 127 people found this review helpful.

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