All Reader Reviews of...
61 Hester St., New York, NY, 10002
nr. Ludlow St.
Manager's service is exceptional
By ttchick on 12/4/2009
I can't speak of the food at Brown's but I really have to write this review solely because the manager, Hannah, is in a class of her own. I overbooked a table on a friday night and rather than squeezing me in at a cramped table, she offered to find me a table at another restaurant that could accommodate my group. A large group at 8pm on a Friday night at a good restaurant--that's impossible to reserve with such short notice. Thank you, Hannah, that's service beyond excellent! Why can't all managers be like that?
Food Makes Up for It
By jgg06100 on 11/16/2009
I agree with just about everything in the above review. My back was aching from hours on a rock hard wooden bench, I was sweating from the overheated and overcramped dining room, and the forced organic chic aesthetic produced a bit of a gag reflex. All this being said, IT WAS THE BEST MEAL I HAVE HAD IN NEW YORK IN YEARS. Restaurant critics, however well intentioned, become desensitized to the nightly blast of sugar, salt and butter they endure at 90% of modern upscale restaurants. There was plenty of cheese, sauce and other vices here to liven up the perfectly cooked meat and fresh vegetables. I guess we're calling it health food because you actually make it through two courses without feeling like you visited a candy shop.
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