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All Reader Reviews of...

Bus Stop Cafe

597 Hudson St., New York, NY, 10014
at Bethune St.
212-206-1100

Avg. Rating

7
Food: 9
Service: 5
Décor: 6
"Recommended"

Average Reader Rating on a Scale of 10.

50% would go back.

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THE "WORST" CUSTOMER SERVICE

By PamelaGivens on 11/15/2010

  • Overall Rating: 4
  • Food: 7
  • Service: 1
  • Décor: 1
  • No, I would not go back!

I HAVE ORDERED FOOD AT THIS PLACE I MUST SAY THE FOOD IS GREAT, BUT WHO EVER ANSWERS THAT PHONE NEEDS TO GO TO SOME KIND OF CUSTOMER SERVICE CLASSES. TWICE HE DEBATED WITH ME ON A ORDER, THE SECOND TIME I WAS SO DISGUSTED THAT I SENT THE FOOD BACK…TO ADD INSULT TO INJERY HE HAD ALL THE ORDERS WRONG..I TOLD HIM THAT HE HAS LOST A CUSTOMER AND HE REPLIED "THATS NOT MY PROBLEM'….SMH…..SO I SENT ALL OF MY FOOD BACK AND ASKED HIM TO WORK ON HIS PEOPLE SKILLS TO BAD I ENJOYED THE FOOD

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41 out of 84 people found this review helpful.

Best place under $20 in Manhattan

By dma123 on 11/23/2007

  • Overall Rating: 10
  • Food: 10
  • Service: 9
  • Décor: 10
  • Yes, I would go back!

What makes this place great is that they have great food at a great price with a nice atmosphere - try the turkey chopped steak with fried onions on top; simply mouth watering. Another good choice is the roasted chicken. The food is really very satisfying. This place is also affordable! This place is the dollar equivalent of making a meal at home for yourself - its pretty easy to walk out of here under $20; a really great value in Manhattan. The last thing that wins me over of this seemingly undiscovered gem is that it has a 14 foot ceiling with windows that open out onto the street. After a day at the beach in the summer, there is nothing like coming back into the City and going for dinner at the Bus Stop Cafe with a slight sunburn and the summer wind genlty blowing through the open windows as you eat your mashed potatoes and chopped steak. (Also a great place for weekend brunch!)

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74 out of 138 people found this review helpful.

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