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All Reader Reviews of...

Cacio e Pepe

182 Second Ave., New York, NY, 10003
nr. 12th St.
212-505-5931

Avg. Rating

7
Food: 7
Service: 7
Décor: 7
"Recommended"

Average Reader Rating on a Scale of 10.

68% would go back.

Write your own review

Rude "service"

By eyesurg on 11/18/2004

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 1
  • No, I would not go back!

I came with my companion and the Italian waiter was very hurried and inattentive from the start. When we inquired about the menu, he was dismissive and made a lot of inappropriate unsolicited commentaries. When his rudeness did not stop, we decided to leave. The owner should be aware of this. I am from the neighborhood and will not come back nor recommend this aggravating place to anyone. No wonder the place was almost empty.

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304 out of 638 people found this review helpful.

If you want a loud atmosphere, bad food, bad wine GO HERE

By jessicakline on 7/27/2012

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 1
  • No, I would not go back!

First, the place was so loud that I could barely hear the person sitting next to me and I had two choices: either scream or be silent and listen to the college girls screaming over their disgusting pasta and bad wine. Second: pasta was over cooked and over seasoned. Third: wine list is over priced and not good Fourth: worst dining experience I've had in a while.

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29 out of 58 people found this review helpful.

Has gone downhill big time!

By NYC_Lady on 9/1/2009

  • Overall Rating: 2
  • Food: 2
  • Service: 1
  • Décor: 4
  • No, I would not go back!

We used to eat here at least a couple of times a month. We went there about two weeks back and the experience was horrible. It was empty, and the service was terrible. We were with a large party and our food came out at all different times. Servers were new and not helpful. The food came out cold and many of the new items on the menu were just not enjoyable. Overall for the experience of sitting in a tiny restaurant with virtually no atmosphere, it is not worth the unbelievable price. Not to mention they don't take credit cards except AMEX, which can lead to its own problems. I don't know if it is new management, but it is NOT WORTH THE MONEY! We won't be back!

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50 out of 101 people found this review helpful.

Such bad food...inedible

By zizicrush on 9/26/2007

  • Overall Rating: 3
  • Food: 1
  • Service: 5
  • Décor: 8
  • No, I would not go back!

Maybe we went on a bad night, maybe the food wasnt fresh, maybe the lobster in the ravioli didnt actually come from a vat of leftover chum from the weekend fishing trip...but it sure tasted like it. Have you ever swallowed a slimy rubber band while swimming in the ocean down the shore? If not, try the lobster ravioli. The sliced beef was something from a really bad chinese restaurant. Ambiance was great, service was good, food was just the worst i have had in the area in a long time.

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212 out of 462 people found this review helpful.

WORST Service In NYC

By TriMikey on 8/10/2009

  • Overall Rating: 3
  • Food: 4
  • Service: 1
  • Décor: 2
  • No, I would not go back!

This was my first visit, and will absolutely be last. I met my friends here after reading this positive NYMag review. From the start when the Maitre'D tried to shove three of us in the corner of a two top, to the slow service (over an hour between salad and entree), and ending with a fight with the manager, it was a HORRIBLE experience. I am not one to ever call over a manager or complain about food/service. But we waited so long between courses that I just had to say something. The manager was so rude, mentioning that "we Americans" have too high of standards for service. Quote from manager, "this is an Italian restaurant, not an American restaurant... if you don't like the service don't come back." I won't. Readers beware: there are enough amazing Italian restaurants in this city to find a place that can provide both good food, and service.

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56 out of 92 people found this review helpful.

Critics Pick?? Now pretty much vile

By mentalfl0s on 3/5/2011

  • Overall Rating: 3
  • Food: 2
  • Service: 5
  • Décor: 4
  • No, I would not go back!

Feb 2011: Food here was severely bad. Kraft-foods style "parmesan" powder. Bread tasted like day-old from Gristedes and dipping olive oil was insipid w/ green dye. Cream sauces very thick, fatty, but not nice flavor. Balsamic dressing, drizzled on arugula salad and ravioli was tinted, thick viscous sugar syrup (I suppose it's trying to be Saba, but lacked flavor). The only redeeming dish was the Fennel-and-orange salad, which was quite decent. Wine was ok table wine, not remarkable -- I've had worse wine, but this is the worst pasta I've had in NYC.

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52 out of 112 people found this review helpful.

Worst Service Ever

By Joey6497 on 6/22/2009

  • Overall Rating: 4
  • Food: 5
  • Service: 1
  • Décor: 5
  • No, I would not go back!

After arriving for a birthday dinner with a party of ten promptly for our 8:00 reservation (the restaurant was nearly empty at this point) we put in our entree order at 8:15. We finally received our food at 10:30 and when it came the portions can only be described as child-sized. The pasta was fine, nothing spectacular and certainly nothing that should have taken two and a half hours to prepare.

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46 out of 80 people found this review helpful.

Credit Card Fraud

By prhama on 6/25/2010

  • Overall Rating: 4
  • Food: 5
  • Service: 1
  • Décor: 6
  • No, I would not go back!

A large group of us ate dinner here - we calculated the right amount for everyone to pay, and 2 of us put it on our cards. Because the tip was included in the total amount we calculated, the amount we put on our cards was the total. We signed the card receipts, and then when the charge showed up on our accounts both of us had been overcharged $20. They inserted a $20 tip on each of our cards without our authorization. That's really uncool.

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59 out of 109 people found this review helpful.

Not good.

By KTQ on 12/19/2011

  • Overall Rating: 4
  • Food: 5
  • Service: 3
  • Décor: 5
  • No, I would not go back!

I am really surprised at the favorable reviews of this place. I guess in a jam, if you are an NYU student and your parents are in town, it would suffice... but it's not at all memorable, and our experience was really not good. Here's why. 1. They lost our reservation and the hostess dealt with the situation by ignoring us for 15 minutes after we gave our name. Worst part is that I personally spoke with the staff 3 times in the days prior. We showed up on time and waited until almost 10pm to sit down at three 2-tops they shoved together. I don't know the neighborhood or I would have left to eat elsewhere. 2. The wine list is small, and they were out of the bottle I ordered. No biggie. They brought out a different bottle, promising similarity, poured the taste for someone at the other end of the table (who didn't know what I'd ordered and approved it with a shrug). It was disgusting; not even close to the cab-syrupy sweet grape juice concentrate. 3. We ordered salads, pastas, and meats. Salads were fine-absolutely nothing special. Same with the pastas. Portions are not generous. I would have left hungry if I hadn't scarfed down the remaining bread before they took the basket away (and I'm not a huge eater). And I love salt, but it tasted like the chef spilled the salt cellar into my dish. 4. The music was terrible and way too loud. My sister noticed the absurd playlist immediately: blaring 311, Bare Naked Ladies, Vertical Horizon, Everclear. It was 1999 all over again.

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41 out of 81 people found this review helpful.

good, informal restaurant to go to

By JD858 on 8/9/2008

  • Overall Rating: 6
  • Food: 7
  • Service: 5
  • Décor: 4
  • Yes, I would go back!

Cacio offers more creative Italian entrees. It's nice to see something different on the menu that you may not be able to get somewhere else. That was the main reason I decided to give this place a try. Since Italian food is so prevalent in NYC, it is important to me that the Italian restaurants I go to don't just serve the same-old. I came here on a Friday night and the scene was pretty noisy. It seems like a very busy restaurant but they were able to seat the 3 of us within 10 minutes which wasn't bad since we didn't make a reservation. I didn't see the back garden as some has mentioned on here, but there are seating areas in the front, so on a nice night, you can take advantage of the outdoor seating. I would go back for an informal dinner with friends if we have no other restaurants in mind, but it's not a good place for dates because it is much too noisy.

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34 out of 69 people found this review helpful.

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