All Reader Reviews of...
52 Irving Pl., New York, NY, 10003
nr. 17th St.
The place STINKS
By FrancisX on 2/26/2010
We were a party of 6....the noise was sooo loud we had two complete conversations...North and South we could not communicate to the whole table. The waiter insisted we order all 12 tapas at once...so goes grazing!!?? place was so crowded and close. Get me outter here! Frank Malone Palos Verdes, Ca. NEVER AGAIN
By cator on 1/5/2006
We arrived to Casa Mono last night and were greeted by at least four waiters in 5 minutes that said someone will be right with us. When a hostess finally approached she was extremely rude and not at all accomodating. Never again
Jumped The Shark
By Columbia06 on 11/28/2009
It's very sad, but true. Casa Mono has jumped the shark. I've been going here for years and refused to believe the terrible reviews. Even when my sister, a loyal patron, warned me against dining their for my birthday, I proceeded with much regret. The food was bad - poorly seasoned, luke warm, not very inventive. The service was awful - rude and obnoxious. Our waiter kept trying to pressure my boyfriend and I to order more tapas and wine. Save yourself the time, money, and aggravation and skip it. Time for Mario to stop traveling around with Gwenyth and spend some time at his restaurants
Does NOT deserve any Michelin Stars
By yleung on 1/1/2011
I wonder why Casa Mono has even a Michelin Star (maybe the food makes up for the terrible service?) New York has plenty of good places for Catalan food and I am quite sure Mono Casa cannot sustain itself in the long run with such terrible service. The "manager" was simply rigid and kept on talking about the "policy" of Mono Casa _ we had a party of seven (originally five) and we requested if he could "so kindly" move 3 tables into a long table - he said the policy is NOT to move any tables. We watched him seat 6 people in 3 small tables. We then asked if we could split up - he said the policy is NOT to let a party of over 6 people have 2 tables becaue he expect the place will get BUSY. Then we requested if we can sit at the bar if we split into 2 groups. He said we are not allowed to talk to our friends who are seated at the table because that would be disruptive. This place actually invites customers to WALK AWAY. Please think twice before u make a booking, why not go to Olives which is just next door?
one of the worst service in the city
By RitaAlmeida on 6/20/2005
i had a terrible experience at casa mono... waited for 55 minutes for a confirmed reservation... then we asked for 2 additional chairs for some friends that joined us and they didn t allow them to stay although the room, at that time, was empty. the food was below average and we were still hungry at the end of the meal!
By jaw280 on 4/10/2008
the seating was so cramped that it was uncomfortable. but my biggest complaint: the food just wasn't good. there are so many better places nearby. go somewhere else.
Not that great...
By AM1234 on 6/21/2012
The waitstaff once your seated @ the table is great...very attentive and quick. The people at the front however [attending to the phone and the ones that seat you] are really bad. They are just the right level of rude [i.e. not rude enough for you to walk out, but miles away from welcoming and nice]. The food is OK...nothing special. There are plenty of tapas restaurants with more room, nicer staff, better menu, tastier food, and less expensive. I would not go back.
By KitChen on 1/2/2008
Awful, greasy food. Only reason this place is so popular is the Batali label. I tried it 2 times--each time, i left feeling bloated and smelling like a vat of frying oil left overnight in a fryer. New Yorkers can be such fools for a designer chef label. Go to Pipa instead or one of those cheap Spanish places on 23rd Street.
By moreblack on 5/21/2008
In a square room with no interior design, this overly hyped restaurant has an unwelcoming, amateur staff better suited to corraling disco-goers in Staten Island. Instead of welcoming a party of four, we were confronted by a constant issue of time. On a pouring rainy night, "if you are not here 15 minutes past your reservation, we will give the table to someone else," said the hostess. "If we seat you before the other members of your party appear, you will be responsible for paying for meals for all four people, said the hostess." "We will take your table back at 9:30 for other people," said the hostess. Early arrivals are told to go outside to Bar Jamon - a crowded, noisy, small space, full of under-30s. For the rep of Casa Mono, you are treated to a single restroom, that is tinier than any construction standard, and right off the kitchen. The food was totally mediocre, at an equal price, if that's your quest.
If you enjoy horrible service, average food and a pricey bill, come here!
By grubstreetqueen on 6/3/2009
What a nasty and bitter old hostess they have here (and just found out she is the manager!). I have never been treated so poorly than I was tonight at Casa Mono. After we ran a $350 bill, we were kicked out of our table because they had a reservation waiting. She could have politely asked us to finish up, or even sent us to the bar next door to finish our wine, but instead this sour lemon of a hostess (and manager) was incredibly rude and practically pulled a glass of wine out of my friend's hand. Very unprofessional. I dine out quite often and have never experienced anything like this...still in shock actually. They should be embarrassed and ashamed of their rude staff (hostess/manager specifically). The food was nothing special. I do not recommend this place. As a loyal Lupa, Babbo and Otto regular, your money and time are better spent at these other Batali establishments, not Casa Mono. This place stinks!
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