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City Hall Restaurant
131 Duane St., New York, NY, 10013
nr. Church St.
212-227-7777
| 6.3 | "Mixed Reviews" Average Reader Rating on a Scale of 10 |  |
the worst service I have ever experienced.
extremelydisappointed from 10014 | Posted on 1/30/09
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This is my first posting, but I was prompted to write because the service was so unacceptable. We went there for a recent celebratory lunch with nine people. After we were seated, we waited over 20 minutes, and had to ask for water, bread, menus, and for a server. Everyone order one lunch course. Finally, 45 minutes after we sat down, lunch was served--which on a business day where your dining hall is half empty, is outrageous. No one came to ask how our food was or whether we needed anything--at any point. And of course when we finished, we had another long wait for the bill, which we only received after getting up from the table and searching for an employee. As we departed, people fumed over the lousy service. After all, this is an EXPENSIVE restaurant. So my co-worker decided to call the manager the next day. The manager was incredibly rude on the phone; it was truly appalling. His repeated response was only "What do you want me to do about it?" In sum, I will never return to this restaurant and will continue to spread the word about its poor service.
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No Need to Fight City Hall
sahlsmith | Posted on 1/12/06
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From being seated while my guests arrived to a great Syrah-by-the-glass (2001 Edmunds St. John) to an awesome rack of lamb and sole, to efficient, yet non-obtrusive service, this is one city hall that makes for a pleasant evening. Only the lack of seasoning in the complimentary lentil soup needs fixing.
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No Reason to Fight this City Hall
martin_chamois from West 50's | Posted on 3/26/05
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This City Hall turns out is a really fine classic New York chophouse. From the exterior it has a classic look, but as you enter the design loses some of the appeal but the choice of lighting and materials. But once you are seated in the upper class college cafeteria setting, the real strength of the place shows. Solid American food, great meat and seafood combined with very good service that results in a very satisfying meal and dinning experience. Enjoy.
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terrific place for adults
snappyaunt1 from 11020 | Posted on 10/20/03
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If anyone remembers old fashioned restaurants that served raw celery, carrots, and olives with bread City Hall will bring back those pleasant memories. The menu and food is straight forward and not fancy but very well prepared. Beef is it's speciality. Raw seafood is offered in a beautiful matter sure to please.
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