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All Reader Reviews of...

The City Bakery

3 W. 18th St., New York, NY, 10011
between Fifth and Sixth Aves.
212-366-1414

Avg. Rating

6
Food: 7
Service: 6
Décor: 6
"Mixed Reviews"

Average Reader Rating on a Scale of 10.

55% would go back.

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City Bakery Regular

By christam on 3/19/2013

  • Overall Rating: 8
  • Food: 9
  • Service: 8
  • Décor: 7
  • Yes, I would go back!

My whole family looks forward to brunch at City Bakery. We all have hot chocolate ( a shot is plenty - no marshmallow which is too big for all of us, kids included) kids love french toast, my husband and i get the oatmeal (never mushy) and/or salads - the variety is huge, vegetarian friendly, and absolutely delicious. We love City Bakery, been there many times over 10 years and haven't been disappointed yet.

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26 out of 59 people found this review helpful.

Best Hot Chocolate EVER.

By ButtercupDevil on 3/6/2012

  • Overall Rating: 9
  • Food: 10
  • Service: 9
  • Décor: 8
  • Yes, I would go back!

I count the days for cold weather to begin and hot chocolate to find its way back on the menu. It is like a cup of heaven -- don't forget the marshmallow on top! I am giving the 10 point food rating JUST for the hot chocolate. I also love the pretzel croissants. For me, City Bakery is a NYC icon. I hope to plan many trips to enjoy the specialty flavor-a-day hot chocolates of their anual February Festival!

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42 out of 90 people found this review helpful.

fish oil chocolate cookies anyone?

By rikuniaku97 on 9/30/2010

  • Overall Rating: 1
  • Food: 1
  • Service: 2
  • Décor: 2
  • No, I would not go back!

My wife, a few visiting friends from Luxembourg and myself were very happy to visit City Bakery for a relaxing coffee and some cookies. Unfortunately as soon as I'd bitten into my chocolate cookie a disgusting fish oil / margarine taste filled my mouth... I complained and they reimbursed me, and then I saw the staff discreetly removing the cookies from the shelves... But how many people might have gotten sick that day with this sorry quality control mishap! The City Bakery of 2010 looks filthy and I noticed that for the 2nd time now, except that this time my food was also sickening. Bad management? Laissez faire and living on their past laurels? It's time to revamp and clean this place up!

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88 out of 176 people found this review helpful.

Never again!

By ss23 on 2/12/2010

  • Overall Rating: 5
  • Food: 4
  • Service: 6
  • Décor: 4
  • No, I would not go back!

There is reason why prices arent posted anywhere in this place and they surprise you at the register. No one in their right mind would eat here if they saw the price beforehand. Someone should tell them that there is only up to a certain price point you can charge for hot chocolate and there is a limit to how rich it should be. Their hot chocolate aith marshmallow was unbearable after one sip. Needless to say, the only thing this place guarantees is regretting how much money you just spent here considering how unpalatable the meal was. Needless to say, NEVER again!

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126 out of 245 people found this review helpful.

Overrated and overpriced

By foodielover on 2/8/2010

  • Overall Rating: 5
  • Food: 5
  • Service: 6
  • Décor: 6
  • No, I would not go back!

Why do people rave about this place? The bakery must have hired some great publicist because the items there are average. The place is overrated and overpriced.

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112 out of 232 people found this review helpful.

Complete Waste of Time - STAY AWAY!

By carlo_ellio on 1/24/2010

  • Overall Rating: 4
  • Food: 3
  • Service: 5
  • Décor: 2
  • No, I would not go back!

This place is so bad, I don't know where to start. We came all the way into the city from Westchester to try this place after seeing it profiled on TV. Obviously they did a good job of polishing up this tird for the show. To start with, there is absolutely no atmosphere whatsoever. The decor is very sterile and non-descriptive with insufficient seating. I was disappointed at the poor presentation of the food (what little they had to choose from), looking like it had been picked over and left sitting out all day. I was completely repulsed by the flies crawling all over the food on display. How they ever passed any Health Department inspection is beyond me. Maybe this place was good at one time, but don't go by any of the old reviews. Do not waste your time. You will be disappointed.

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124 out of 234 people found this review helpful.

City Bakery

By 1948 on 11/20/2009

  • Overall Rating: 0
  • Food: (NA)
  • Service: (NA)
  • Décor: (NA)
  • Yes, I would go back!

I was super psyched about their legendary hot chocolate but ended up disappointed. It was far far too sweet - they need to lighten their hand on the sugar, especially in the marshmallow. If they could manage that - or have a lighter version as an option - I would give it another try.

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120 out of 258 people found this review helpful.

pretzel croissant!!!

By tessaizzy on 8/29/2009

  • Overall Rating: 10
  • Food: 10
  • Service: 9
  • Décor: 10
  • Yes, I would go back!

i have have had this croissant brought to me (never been to the cafe) and it was AMAZING and i mean amazing .. one of the best croissants i have ever had, just salty and savory instead of sweet. highly reccomended.

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112 out of 224 people found this review helpful.

Moaning Employees. Great Food.

By lmonroe on 3/15/2009

  • Overall Rating: 5
  • Food: 7
  • Service: 3
  • Décor: 5
  • No, I would not go back!

Heard about the hot chocolate and came to taste. Got myself into a line that didn't seem to be moving but I was able to hear a couple of employees moaning about their 'slave wages' which was not pleasant to hear as my very small meal cost over $20. I did not leave a tip because it is just bad manners to be talking of such things in front of customers. The mac and cheese was delicious and the hot chocolate divine but the owner needs to either pay more an hour for a place that charges such extravagent prices and to have such demotivated employees will always come back and bite you in the butt. Yes, I even heard how much the employees earn an hour but this is not the forum for such information; something the employees should have known. What a shame.

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116 out of 242 people found this review helpful.

Awful!

By mkelly7728 on 8/27/2008

  • Overall Rating: 4
  • Food: 1
  • Service: 8
  • Décor: 8
  • No, I would not go back!

I've worked on 23rd for five years. Once a week, I go out for lunch to try a different place. Felt a sweet tooth so punched "bakeries" into my address line. Came up with The City Bakery and decided to give it a try. I spent $21!!!!! on a container with string beans (OK), couscous (disgusting), vermicelli (more disgusting), and orzo (most disgusting). Also bought a raspberry muffin that was probably good for me but they forgot to add flavor. Lastly, there was the chocolate, chocolate chip cookie which was outstanding. So for $21.00 I ate a great cookie! Last trip to City Bakery, that's for sure!

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119 out of 245 people found this review helpful.

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