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All Reader Reviews of...

The Coffee Shop

29 Union Sq. West, New York, NY, 10003
at 16th St.
212-243-7969

Avg. Rating

5
Food: 5
Service: 4
Décor: 5
"Mixed Reviews"

Average Reader Rating on a Scale of 10.

54% would go back.

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Worst service ever

By cm1800 on 8/13/2008

  • Overall Rating: 0
  • Food: (NA)
  • Service: (NA)
  • Décor: (NA)
  • No, I would not go back!

Wait staff unresponsive and rude. Service slow. Worse service ever.

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79 out of 142 people found this review helpful.

Pretty sad

By doctore on 5/20/2005

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 2
  • No, I would not go back!

How do you offer a shrimp with salad dish and only include 3 shrimp??? Furthermore, the rest of the dish was entirely inedible WEEDS. When I had finished my 3 shrimp and left my weeds untouched, I then had to order a real meal to satisfy my appetite. What's worse is that the waitress actually admitted taht the salad was just a bunch of weeds. Couldn't she have told me that Before I wasted $12 on 3 shrimp and a bunch of weeds? I don't recommend the food here. Stick to the bar scene and people watching.

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356 out of 796 people found this review helpful.

horrible service and food

By eunsh on 8/27/2005

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 1
  • No, I would not go back!

We went here for brunch. It took a while to get a hostess to seat us, even though there was no one else waiting and it was not crowded at all. We wanted a table in the front of the restaurant (there were three tables open), but the hostess told us that the tables were reserved. She lied to us because they don't even take reservations for brunch. She sat us all the way in the back of the restaurant where the music was blasting so loud that we could not hear each other. The food was horrible and over-priced. We could have gone to a typical diner for better food and cheaper price. The home fries were so salty. I had to rub off the salt. My toasts were burnt. They didn't even have whole grain toast.

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349 out of 758 people found this review helpful.

what happened?

By foode4 on 3/13/2007

  • Overall Rating: 1
  • Food: 1
  • Service: 1
  • Décor: 5
  • No, I would not go back!

I worked in the flatiron area for most of the 1990's.Coffee shop was a favorite lunch/brunch spot.The model slash actor waiting to be discovered,great to look at but vacant when needed for service,was made up for with the surprisingly tasty simplefood.I loved the meatloaf,fishtacos,bbq chix sand and whipped potato.The dessert was always on the money,especially the pies.Fejoda and samba,fantastic.After a 5yr absence,I came in this Aug.with friends from Canada.What happened?!!No samba,the food cold bland and tired.banana cream cement?I was embarrassed,at least the staff is still smokin hot,although our server was rude and bothered by my friends Quebec accent.She assumed we were Euros and reminded us to tip.Either the kitchen has changed hands or they have just slid down to be closer to the level of the young pretty little things.The drinks were the highlight of the day,they helped wash down our meals and smoothed our mood.The next time we'll grab a hotdog on the corner first,then people watch over cocktails,location is the only reson to come back.

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449 out of 901 people found this review helpful.

How many idiots does it take to set a table???

By Albert_NYC on 4/3/2008

  • Overall Rating: 2
  • Food: (NA)
  • Service: 1
  • Décor: 6
  • No, I would not go back!

Walked into coffee shop (which was nearly empty) this morning around 10:30 for breakfast. We were a table of 6, and two from our party arrived 10-15 minutes earlier and alerted the hostess to the number of our party. She said "no problem. we'll give you a nice table as soon as everyone arrives." The rest arrived and we were told to wait another couple minutes. Finally the female Maitre D, came over and said they were setting up a back room for us and it would take 2 min. A few minutes later, the Maitre D comes over and say its going to be 20 minutes till they can set the back room! We mentioned that they had already had 15 minutes to arrange something. Her response "I am the Maitre D. I decide where to seat people." We walked out. How hard is it to set a table and feed 6 people? Apparently at Coffee shop, its impossible.

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87 out of 157 people found this review helpful.

kid-friendly?! humor me

By carina_uhc on 7/29/2009

  • Overall Rating: 2
  • Food: 3
  • Service: 1
  • Décor: 4
  • No, I would not go back!

Their service is disgusting, starting by the futile crew of waitresses. Who the hell do they think they are?! Why is this place described as 'kid-friendly' if their slow staff look at your kids with annoyance? The food is not impressive, and it might arrive to your table already cold. They also took 20 min to bring 3 scoops of ice cream in the end. How useless those employees can be?! Don't bring your kids, they'll be upset. Don't bring another people, they'll be annoyed and you'll be embarrassed. Go to Casa if you are looking for Brazilian food.

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156 out of 278 people found this review helpful.

horrible experience

By nevadadream on 5/11/2010

  • Overall Rating: 2
  • Food: 2
  • Service: 1
  • Décor: 3
  • No, I would not go back!

I heard about the place being known for bad service and so-so food. I also wanted to add that they are rude as well. All and all it was a terrible experience for me and my family visiting New York for the first time.

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138 out of 268 people found this review helpful.

Terrible

By Zbren on 3/18/2012

  • Overall Rating: 2
  • Food: 3
  • Service: 1
  • Décor: 2
  • No, I would not go back!

My boyfriend and I sat down after a few minute wait. We were not approached for at least half an hour, and even then it was because we asked to speak with our waitress twice. She came over and she was completely rude, when the food came the order was completely wrong. The waitress did not come over and ask if we needed anything. Food was not worth the cost, portions were small and dishes that were supposed to be hot were cold. Will not be a frequent customer... Stay away.

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73 out of 158 people found this review helpful.

Worst Experience Ever!!!

By thejanius on 5/3/2004

  • Overall Rating: 3
  • Food: 4
  • Service: 1
  • Décor: 2
  • No, I would not go back!

The "Super model waitstaff" has the worst service in NYC! They either forget that you exist at that table (even when its not busy) and forget about even being nice to them because they don't really care about the people they are serving. They just care about how good they look. And forget about the drinks! They don't know how to make a decent martini! Its not worth it! Don't go!

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365 out of 752 people found this review helpful.

Wonderful Waiter, Horrible Host

By DrMikeP on 4/1/2004

  • Overall Rating: 4
  • Food: 5
  • Service: 1
  • Décor: 7
  • No, I would not go back!

Been going to Coffee Shop on ocassion since around 1989. After winding through the "usual suspects" milling about, had a nice drink from a friendly bartender with a small group of friends. Cut to the chase: flagrantly rude and just plain nasty host (dark curly-haired guy, 30-ish). We had reservations, werent pushy but poor thing is still looking, I guess, for his "big break" that never came. Even the co-hostess that sat us spontaneously apologized. Server was wonderful but we cut the evening there short, phoned ahead to a group that was meeting us for drinks, and headed elsewhere. It's a shame that 1 person can have so much influence on how an evening turns out. Since there are many other similar, fun places around NYC, think twice about going to Coffee Shop unless you like that sort of thing.

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389 out of 803 people found this review helpful.

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