Skip to content, or skip to search.

Skip to content, or skip to search.

Home > Restaurants > Eataly

All Reader Reviews of...

Eataly

200 Fifth Ave., New York, NY, 10010
at 23rd St.
212-229-2560

Avg. Rating

7
Food: 8
Service: 6
Décor: 7
"Recommended"

Average Reader Rating on a Scale of 10.

53% would go back.

Write your own review

Eataly = Amazing

By AnnaAubreyCain on 9/7/2010

  • Overall Rating: 10
  • Food: 10
  • Service: 9
  • Décor: 10
  • Yes, I would go back!

This place is amazing, I got to stop in this weekend and Mario Batali was there taking photos with patrons but also checking up on his workers. It is a sight to behold, hanging meats, a guy pulling fresh mozzarella, the produce is impeccably fresh. I loved every second of it and can't wait to go back. The food is incredible and so gorgeous. The place was packed though and since its new I'm sure it will be like that for the next few months so be prepared to wait or stand and eat!!! But definitely check it out.

Did you find this review helpful?
Yes No Request Removal
42 out of 80 people found this review helpful.

Awesome!!!

By rurcijr on 9/8/2010

  • Overall Rating: 10
  • Food: 10
  • Service: 9
  • Décor: 10
  • Yes, I would go back!

Crowds are a challenge but Food is Excellent!!!

Did you find this review helpful?
Yes No Request Removal
49 out of 87 people found this review helpful.

Glorious Organized Pandemonium

By Blossom826 on 9/26/2010

  • Overall Rating: 10
  • Food: 10
  • Service: 9
  • Décor: 9
  • Yes, I would go back!

Mario has scored here presenting the gastronomic riches of Italy in a gargantuan beautiful space. Every category, i.e. jams, cheeses, pasta, pastry etc., is clearly and artistically presented and color coded to the area of origin in Italy. The crowds were insane but the checkout moves quickly and orderly. My only objection was that I was asked to eat at the counter of La Verdura because tables were being reserved for parties of 2 or more. I can not wait to return and would make the trip from Long Beach without blinking an eye for the finest, freshest & most beautifully displayed food I have ever seen.

Did you find this review helpful?
Yes No Request Removal
53 out of 85 people found this review helpful.

Sadly dissapointing

By withers1 on 10/4/2010

  • Overall Rating: 5
  • Food: 7
  • Service: 1
  • Décor: 9
  • No, I would not go back!

I was so bummed out about Eataly. It's essentially a disneyland for food. You have to stand in line for hours to enjoy any of the attractions. Also, I bought a cup of coffee and a bottle of water at their Lavazza cafe, and when i realized the bottle was glass, and i could not take it to go, asked to return it. The next day i find out that they had charged my credit card twice for the transaction instead of actually returning the water. UGH.

Did you find this review helpful?
Yes No Request Removal
44 out of 101 people found this review helpful.

eehh..

By lordmerde on 10/25/2010

  • Overall Rating: 3
  • Food: 3
  • Service: 1
  • Décor: 7
  • No, I would not go back!

some great products don't make a great store/destination. coffee is not the best (lavazza), incompetently prepared by ten people behind a bar (!). Veggies are veggies. Pasta varietals are a joke (better selection at keyfood, almost). $18 jams? Pizza is so-so. Gelato is not worth having (could you any more almond extract in your pistachio gelato?) Disclosure: I did not try Manzo.

Did you find this review helpful?
Yes No Request Removal
44 out of 88 people found this review helpful.

High End products LOW END Employees!

By flaireatefredesegal on 11/8/2010

  • Overall Rating: 3
  • Food: 5
  • Service: 1
  • Décor: 1
  • No, I would not go back!

You would think with the high prices you pay for their products you would get good service -wrong. The employees are so unwelcoming and uneducated about the the products they sell - they make you want to put the products down and walk to wholefoods where you will be pleasantly received.

Did you find this review helpful?
Yes No Request Removal
41 out of 88 people found this review helpful.

I died and went to Italian Heaven :)

By meravNY on 11/18/2010

  • Overall Rating: 10
  • Food: 10
  • Service: 10
  • Décor: 8
  • Yes, I would go back!

I stopped eating out at Italian restaurants a while ago. Since everything is compared to my daughter's pasta, we end up being disappointed. However, we had to try the new Eataly. After all - you don't want to skip Batali's new place without really trying. So - we did. The Pesto Lasagna was to die for and the Quatro Fromaggio Pizza was heavenly, from crust to cheese and back again. So as the title suggests - I died and went to Italian Heaven. And if that's not enough, we didn't expect a restaurant full-service. It was a nice surprise and I am glad to say - service was wonderful. In conclusion - we'll be back! Definitely!

Did you find this review helpful?
Yes No Request Removal
58 out of 106 people found this review helpful.

Eataly - fabulastico!

By LottaU on 11/19/2010

  • Overall Rating: 9
  • Food: 10
  • Service: 7
  • Décor: 7
  • Yes, I would go back!

Eataly - where have you been all my life? I love the fresh vegetables, amazing choice of clean dry wild mushrooms - you're not charged for soil, twigs and rain water. Huge selection of greens and to my surprise three types of freshly peeled baby onions - fantastic! The proper butcher is not cheap, but the staff know their stuff and the meat is very good quality, nice touch to see fresh veal kidneys etc. The fish counter is truly impressive... a long time since I've managed to buy live scallops in their shell. Gorgeous fresh pasta counter... also sells fresh black and white truffles - thankfully $$$ prices displayed - not for the fainthearted! Interesting "raw" cheeses but I felt the parma ham and salamis were hiding in the background so difficult to get inspiration and stressed staff don't know enough. A heaven for dried pasta, risotto rice, jars of "goody stuff", breads, ice cream, chocolates, panatone, wine etc etc. Plenty of casual restaurants - packed with happy eaters - shared space with shoppers so not really a place to eat and chillax! On the whole, it is no more expensive than Wholefoods a few blocks down the road and felt better value than Chelsea market. Room for improvement? Queueing to counters - it's pretty much a free for all and complete chaos so can take quite a while to get served. At peak times, the final queue to pay is badly managed as it snakes around the store. If food is your thing and you have time... you will have the experience of your life!

Did you find this review helpful?
Yes No Request Removal
56 out of 117 people found this review helpful.

Gems amidst the chaos

By Molly_Anne on 12/14/2010

  • Overall Rating: 7
  • Food: 7
  • Service: 8
  • Décor: 5
  • Yes, I would go back!

I realize that this isn't really a comprehensive review since Eataly has about four restaurants. We decided to go on a whim, and though warned of how enormous Eataly was, we weren't prepared for the experience. The place was hard to navigate at first, what with the flood of lunchtime visitors and cramped space. We eventually secured a table at La Pasta where we were treated to very prompt service. I got the pumpkin lasagna and my partner got the lasagna with ragu. They were both great portion sizes and had a good ratio of ingredients. I thought mine was especially good. Walking around, I noticed that Eataly seems to have a lot of good fresh ingredients for the homecooking crowd. I would definitely shop there if I lived in the city. There's also a selection of somewhat rare beer including some of the harder to find Dogfish Head brews.

Did you find this review helpful?
Yes No Request Removal
68 out of 144 people found this review helpful.

Far too chaotic

By krodster on 2/21/2011

  • Overall Rating: 5
  • Food: 7
  • Service: 2
  • Décor: 2
  • No, I would not go back!

Undoubtedly I chose the absolute worst time to try Eataly: during the afternoon lunch rush on a Saturday. The place is a chaotic disaster. The staff is completely unhelpful as they are far too busy to even be bothered with those that are lost within the store. It's impossible to figure out where you can get a table for a sit-down meal because the signage is nowhere to be found (except for the "helpful" grocery style signs that say "Cheese" and "fish" but which do not indicate a restaurant) there is practically no seating available for those who purchase various goods from the grocery like areas to create their own picnic style meal. The prices for the one restaurant we did happen upon looked a little high, but then again for the area perhaps its considered average. We managed to purchase some focaccia/pizza like bread that was reasonably priced and tasty, but I ended up having to stand for the majority of my meal while i waited for a seat to become available. The whole experience was quite jarring. like trying to eat in the middle of Fairway during the weekend or evening shopping hours. To be honest, I'm not sure I'd like to revisit the place. It's not a dining atmosphere.

Did you find this review helpful?
Yes No Request Removal
75 out of 154 people found this review helpful.

Add Comment

You will be prompted to sign in with your NYMag or
Facebook account.

  awful average excellent
In determining overall rating, food and service are given more weight.
Rate
1 2 3 4 5 6 7 8 9 10
Food
Service
Décor
Would you go back?

Some Hints:

  • The best reviews give a clear sense of why you liked or disliked a restaurant, bar, or store. And that means details. Mention specifics dishes, type of crowd, pros and cons...
  • If it's helpful to compare one place to another, go for it.
  • Come up with clever, funny, pithy subject lines, and write in the first person.
  • Don't forget to read the user rating guidelines and rules.
CloseUpdating your review
By
| Not you?
Advertising
Advertising
Advertising
Advertising