798 Ninth Ave., New York, NY, 10019
at 53rd St.
By Kymberly on 6/12/2012
I was part of a party of 6 ladies brunching on a Saturday afternoon at the Eatery. The bartender & waiter were a real treat and gave great drink/entree suggestions. Unfortunately, one of the meals was incorrect. By the time the mistake was rectified all diners were nearly done with our meals. When the bill did arrive and I saw that the item had not been comped I politely requested that it be removed. Our waiter sent over the host/manager since it was not within his authority to adjust our bill. When I (very politely) requested that the item be removed (and the mgr knew why since he was the one who took my friends plate back to the kitchen to be corrected) his response was, "She ate it, right?" I said, "Well, yes, but it didn't arrive until most of us were already done with our meals." His disingenuous response was, "She ate it. Have a nice day." He then turned on his heel and walked away. I was taken aback to say the least. The food was OK, but to treat customers with such disregard, when they're spending money at an establishment in a city where there are thousands of restaurants to choose from is really appalling. I would not return under the current management and I would not suggest this restaurant to anyone. The lack of tact this man has leads me to believe he should not be the first person people see when they arrive or the last person they see before they exit.
By ceh on 6/21/2007
I sat outside with my friend, so we didn't have a chance to really check out the decor and atmosphere. Service was decent, the waitress gave good suggestions and input. The dishes were plated strangely- everything was separated. The sauce for the duck wasn't actually on the duck, it was on the side, and the salad that accompanied the chicken was in layers. The chicken was a little on the dry side, but the sauce added moisture and flavor. The hummus and naan appetizer was delicious. It was a little pricey compared to the food portions, but relative to the rest of the area, it's not a horrible deal.
By fooodie on 4/17/2007
HAD A BLIND DATE AT THIS HELL'S KITCHEN HOT SPOT. THE HOST WAS VERY NICE IN HELPING US MEET. THE DATE WAS OK BUT THE FOOD WAS GREAT. YOU NEVER KNOW WHAT YOU MAY GET AT THESE "COOL" RESTAURANTS, BUT MY DUCK TOSTADA WAS PERFEECTLY BALANCED AND THE CHIPOTE MEATLOAF WAS THE BEST I'VE EVER HAD. THE DATE DIDN'T WORK OUT IN THE LONG RUN, BUT I'M GOING BACK TO "E" -FOOODIE