68 Clinton St., New York, NY, 10002
nr. Rivington St.
By sturbo5140 on 1/27/2006
What a mess. Had a reservation for 4 at 9:00 on a Thursday. All members of our party were on time yet we still were not seated at 10:00. The staff was completely unhospitable--we were not offered water, a glass of wine, an appetizer, or an apology while we waited. In fact, when we asked when we would be seated we were met by a shrug. The terrible service and unfriendly staff forced us to leave and eat accross the street.
By Allpare on 12/20/2007
I was so looking forward to checking out Falai - I had heard great things. The staff was inept at best, unable to seat me at the time of my reservation and actually asked me to come back in 15 minutes, and ushered me out onto the street. When we did get in and sit down, they put us in the most unfortunate table in the joint - the one with the chair that blocks the door to the bathroom and you can see the toilet from your seat if you look to your left...then we didn't see food until 45 minutes after we had been seated. And the food was the most disappointing of all - very limited menu and the gnudi looked like green sponges with soap bubbles on top - and tasted like it, too. I can deal with crappy service if the food is going to be great, but it just wasn't. Do yourself a favor and don't buy the hype about Falai.
By Dimitri on 3/20/2008
We went for dinner with my wife after having a really nice breakfast at Cafe Falai a few weeks earlier. The place was small, which is fine, but the service was pretty awful, with the waiter not once coming over to ask how the food was. Overall the dining experience was below average, which is a shame, given that the food is interesting. The prices do not merit the size of the portions. Oh, and did I mention that the service was awful? I do not plan on going back, although I am sure that others will, given that it is such a trendy place.
By merrilllyons on 12/22/2008
I went to Falai last night on a special date and was extremely disappointed. I have had tremendously positive experiences eating at their lafayette location for brunch so i gave dinner a shot. I currently am recovering from being very sick after eating the rabbit on the menu. Not only am i sick from eating there, i was very disappointed with the food. I ordered a salad as an appetizer that was way too salty (and i like a lot of salt - i'm pretty sure i've never not finished something for being too salty) and the rabbit was prepared (besides undercooked) with a sauce that I would compare to a chicken entree at a mediocre wedding hall. The amuse-bouche's were the best part of the food there, so maybe skip ordering and get the free stuff cause that's all that's worth eating. Aside from the food, the service was extremely slow (especially considering it wasn't packed) and i was stuck sitting next to the cold door even though i had made reservations they gave preference to others.
By jamespherman on 2/6/2009
The decor is okay. The bar is the most beautiful part, but nobody gets to eat at it, it's just there for show. The food visually appears creative, but this seems to be an effort to mask the serious flaws in flavor combinations. Curry cream on octopus w/squid ink risotto? TERRIBLE. The beautifully prepared octopus was ruined by an overwhelming mountain of curry cream. Yuck. The rabbit was butchered expertly, with the ribs proudly standing up on the dish, but the flavors were bland. Far too expensive for just decor and service. I would never advise anybody to go here.
By psdesignc5 on 11/21/2005
Don't figure on sitting at the time of your reservation, we had a 10:30 res, waited pass 11:PM before sitting without much of am sorry for the delay or over booking. By the time we sat, kitchen wanted to go home, too bad for them. Perhaps there won't be a next time
By bondgirl726 on 6/21/2007
the butter noodles with truffle came out. There had to be at least a stick of butter in the pasta that ruined the $26 dish. Everything else was great and very cute interior--so skip that dish and you will be fine!
By crosbystreet on 7/26/2007
I like the food at Falai, (in both places, soho and clinton) the baked eggs are amazing, the coffee is very good and the desserts and the breads are real fresh. I also like the decor (the chairs can be better). Although all the people are very nice the service at Falai is not that great...You may want to go there when you have time and you are not in a hurry. The owner loves food, and must be a nice person. So nice that he can not manage few slow employees. They do not have attitude, actually they are friendly and that is part of the charm of the place. But you can find yourself waiting for a long time just for a coffee... The food or the coffee can be cold... the bill will come once you are already late to a meeting.... It takes away from the friendly and cozy atmosphere... Some people do not come back. Too bad, it can be an excellent place, it has all the ingredients so please make sure the service is better and everyone is more alert and precise :)
By goldeneats on 11/5/2009
NYT Prediction: In the spring of 2005, the Times’ restaurant critic awarded the then-months old Falai two stars, a noble enough feat for so young a venture. However, I desperately believe it deserves a return visit. The older, wiser and more adept Falai, and its namesake chef, have grown a great deal in those four years. The space is beautifully adorned, the service excellent, and the food a wonderful celebration of where Falai has been and is going. I don’t see any reason for Falai not to rank among some of the city’s best restaurants – it may not have the locale or space as some of the midtown heavy hitters, but it certainly has the taste. Mr. Sifton, you owe it three stars. Full Review Here: http://tinyurl.com/yjbdazc
By shawly on 8/4/2007
Had a WONDERFUL meal here. Went with three serious food fans, and all of us were surprised at how well put-together each dish was. Service was not spectacularly attentive, but the food, style, and lack of stuffy-ness more than made up for it.