End of Freeman Alley, New York, NY, 10002
nr. Rivington St.
By thetaheal on 11/22/2010
I'd last dined here several years ago - which I had great memories of the place. This time was the worst dining experience I've ever had, and I felt I had to share it as others appear to be feeling the same. I'll start with the positive. If your attending a party, and you don't mind yelling to be heard, and you don't care about the food being edible, hot or cooked, and you don't mind being squeezed into a space at a table that puts you right in the face of your co-diners and, dealing with the attitude overload of the waiters, and being bumped into every 2 minutes then this is the perfect place for you. Oh - and the terrible cold draught on the back of your neck throughout. Amazingly this place was packed - unbelievable! Have people lost their minds? After waiting 45 minutes for our cold uncooked entree to arrive we paid the bill and left without eating it. Oh - and, as a by-the-way in 2010 who's hanging stuffed animal heads as decor?, And cleaning? Anyone heard of it. It's one thing for the environment to be shabby-chic, its another thing when its just plain dirty.
By Jules72 on 9/30/2010
Ate here the other night and was really not impressed. This has to be one of the most overrated restaurants in NYC (which is saying something). Food was ok; Service was bad; and the hipster vibe is just really annoying and forced. Just because you're down an alley does not make you a cool place - it just makes it hard to find. Can't say I'll be going back...ever.
By henri on 6/4/2008
The food was okay but it took forever to get the waitress attention, that was after being ignored by the host for over an hour "oh really you gave me your name I don't remember" we were seated next to super excited tourists who had never seen anything like this ... we could not have a conversation since everybody seems to be screaming in order to be heard. It felt more like I was in a Hipster theme restaurant on 42nd street than on the LES... definetly not worth it.
By sabahsabah on 7/28/2008
the only thing this place has going for itself is the decor. quality steadily goes down as you explore the atmosphere, servers, and finally the food. while the artichoke dip was fantastic, the entree was so bad i left most of it. the striped bass was chewy and far from fresh while the sea of corn under it (why so much corn?) tasted canned. the overwhelming taste of corn also spoiled the flavors of the other ingredients (lobster, bacon, cilantro...). not sure how they messed up such an easy fish. disappointing.
By nycvisitor23 on 11/17/2009
As a visitor to NYC, I was excited for a casual brunch with friends. Our waitress however, was HORRIBLE. Not only was the service bad (an hour for food, 30 minutes for drinks, entrees didn't come out together, had to remind her for things multiple times) but she PUSHED a friend that I was dining with. She then proceeded to say that my friends and I better be leaving because we had "ugly faces". The management's only response was to take a name and phone number. THIS IS ABSOLUTELY NOT WORTH THE MONEY TO BE TREATED LIKE THIS. I was absolutely APPALLED.
By NYbornANDbread on 11/17/2009
A quaint getaway from the hustle of NYC.Our reservation for 6 was seated quickly.10min later our waitress took our drink order &did not return w/ them for 20min.Btw appetizer &main dish(a complicated 6 orders of eggs)we waited an hour(barely seeing our waitress),asking other servers for water.Never checking on us, we had to remind her to bring the 6th plate& no explanation/apology was given for it taking so long.When the bill came,20% was a 'service charge'.We decided that our server did not earn 20% &asked the manager to lower it to 10%. As we left our waitress physically body checked a friend & yelled at her in the middle of the dining area 'she couldn't wait for the group to leave'. I am DISGUSTED that this is what transpired as service.The manager, although apologetic, took no action.
By Scandi on 11/16/2010
Freeman's disappointed me enough last week to make me write my first review. The food was ok, but the service was unprofessional, bordering on obnoxious. First the waiter removing my friend's cocktail without asking her whether she was done (there was about a third left). When she got a hold of him, he went into the back and retrieved her drink remains (we hope it was hers) instead of bringing a fresh one, as would be expected in a place a few price classes above Benny's Burritos. We shared the scallop entre as a starter. They were lukewarm at best. When we let the waiter (another one, a hipster with major attitude problems) know, he responded by snapping: "well, what do you want me to do about it?" Uhm, how about, I don't know, just fixing it? "You already ate a lot of it". I don't care! Finally he took them back to the kitchen, they were heated and came back warm-ish. The manager was more professional but very very chilly. All in all: it's a place where the staff makes you feel unwelcome. The entrees were, to be fair, good (lamb and some kind of fish with white beans) but nothing out of the ordinary for the price. Decor? The place is cute but cold with a nasty draft. Freemans doesn't deserve the crowds it gets. Never again.
By Elmswood on 9/10/2010
Ate at Freemans this week. The service was wonderful. The staff were very friendly and welcoming and very knowledgeable about the menu - well done. The atmosphere was also great - the decor is set up as an old hunting lodge with lots of stuffed animals, books and deer antlers, which looked great and gave it a very cozy and fun feel. The restaurant also has a great vibe and is very lively and bustling, so it is great for groups and birthdays. BUT, the food - shocking - really shocking. I had the Devils on Horseback for starter - absolutely gross. It was literally a piece of cold, greasy bacon wrapped around a teaspoon of fig jam. The sweet and sour combination is a well trusted concept, but the execution here was way off. For entree I had the Grilled Chicken with mustard-tarragon potato salad and homemade BBQ sauce - it was absolutely disgusting. I know that sounds harsh but it was - there is no other way to describe it. For dessert I had some banana and caramel concoction which tasted and looked like something you would expect to be served up in jail. I really wanted to like this restaurant because the service was so great and the atmosphere was really good fun but the food was just too bad. Had this been a diner I might of forgiven the many culinary acts of terrorism here but given that we paid $150 PER HEAD I just can't. I honestly don't understand how anyone could enjoy this meal unless you are so drunk that you are beyond the point of tasting anything. Really sorry.
By prawlins on 6/23/2007
I have been to this place about 6 times.. Usually I found everything to be above aveage. We went last Tues. @6:00 since they don't take reservations for 4. The waiter was just okay. Seemed a little put out. I was entertaining European guests. I was born here. After paying an over $400. check (including $72 tip) one of my guests wanted to try a dessert. He wanted us to leave so he could get the table . He also put a service charge on the bill and I gave him anothr 20%. They are greedy.
By mayof1968 on 8/17/2010
the food itself was good, but the service was really terrible. i eat out at a lot of 'cool' places, and i know that most of the waitstaff is just trying to make money to fund what they really wanna do, but that doesn't mean the customers are, by default, bad people because they are eating as opposed to working. i don't think anyone expects anything unreasonable - but please don't make me wait 10 minutes before you get my drink order, and then another 10 to get the drink. it doesn't matter how good the food is, it won't make me come back. there are plenty of other places i can go...