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All Reader Reviews of...

Gemma

335 Bowery, New York, NY, 10003
at 3rd St.
212-505-9100

Avg. Rating

6
Food: 6
Service: 4
Décor: 8
"Mixed Reviews"

Average Reader Rating on a Scale of 10.

41% would go back.

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Great Food and Friendly service!

By foodforlifechef on 10/22/2009

  • Overall Rating: 9
  • Food: 9
  • Service: 9
  • Décor: 9
  • Yes, I would go back!

Despite a shaky start last year, I think this is one of the most reliable restaurants in the area. For the past few months, when I've visited Gemma, the meals have been well prepared and delicious! Such a fun place, well-done without being pretentious, and always outgoing wait staff. I've recommended this to several friends and out of town guests who are always impressed...definitely heading back!

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135 out of 270 people found this review helpful.

Appetizers and atmosphere

By Ny_ny10019 on 9/29/2008

  • Overall Rating: 9
  • Food: 9
  • Service: 8
  • Décor: 9
  • Yes, I would go back!

I had been reading about Gemma for a while and 5 amazing cheeses for $20 dollars did the trick for us. We dined outside for a late lunch/ early dinner. Splitting a bottle of wine, cheese plate, pizza and a salad was more than enough food and drinks for two. The restaurant is beautiful and the staff was very accommodating and friendly. Cheeses were amazing and we are pretty critical. I expected the bill to be more than it was, the prices are in line with the quality.

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72 out of 145 people found this review helpful.

delightful dining experience

By fotobill on 5/20/2011

  • Overall Rating: 8
  • Food: 8
  • Service: 9
  • Décor: 8
  • Yes, I would go back!

My party of 3 found our dinner at Gemma to be a highlight of our stay in NYC. the food, service and ambiance left nothing to be desired. A month later, we still talk about how much we enjoyed that restaurant. I especially enjoyed the big strawberries and home made whipped cream for dessert. I'd certainly return there on my future visits to NYC.

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91 out of 174 people found this review helpful.

A Neighborhood Favorite

By DrunknMonkey on 5/27/2010

  • Overall Rating: 8
  • Food: 7
  • Service: 8
  • Décor: 9
  • Yes, I would go back!

As a person who goes out very often, I can tell you that Gemma is definitely one of the better choices in the area. Charming, usually consistent, with a good looking and fun ambience. Everyone slips up now and then. For the most part, I have had good experiences there, and I go there 2 to 3 times a month. Good pizza. I always get the polpettine and the melanzane.

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101 out of 207 people found this review helpful.

Fun place

By Lola318 on 3/29/2008

  • Overall Rating: 7
  • Food: 6
  • Service: 8
  • Décor: 6
  • Yes, I would go back!

I have been here twice and both times were great experiences. I prefer to sit at the bar, where attentive bartenders bring you water with your drinks and even gave a man a napkin after a sneeze! The food is not over the top, but the staff was wonderful in helping us select the above average dishes. Overall, a great scene where the people watching and service but expect to deal with crowds and a wait.

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68 out of 137 people found this review helpful.

Boring food, but overall great experience...

By nydent on 10/2/2007

  • Overall Rating: 7
  • Food: 7
  • Service: 7
  • Décor: 10
  • Yes, I would go back!

If you're a person who likes to experience new flavors and admire a chef's creativity, you might find Gemma's food a bit boring. You won't find anything on the menu that you haven't seen somewhere before, but that said after a couple of visits nothing has tasted sub-par. Most, in fact, has been quite good. Add to that an amazing decor, a good scene and really unpretentious service, and Gemma becomes a real crowd pleaser. Those who appreciate good food won't be let down, and those who go out more for a scene/experience won't be put off by a 'for foodies only' menu. Don't expect a dining experience thats on some kind of new level, but look forward to good food and service in a place that, I think looks better than most other restaurants in town.

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183 out of 342 people found this review helpful.

Enjoyable Brunch

By christinah on 6/13/2009

  • Overall Rating: 6
  • Food: 6
  • Service: 6
  • Décor: 7
  • Yes, I would go back!

Enjoyed an unrushed relaxing brunch

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141 out of 284 people found this review helpful.

WHO ENJOYS WATERED DOWN DRINKS?

By ALANINNY22 on 7/29/2008

  • Overall Rating: 6
  • Food: 8
  • Service: 1
  • Décor: 8
  • No, I would not go back!

WE WERE A TABLE OF 10 WHO IS INTO DRINKING. THE DRINKS WERE SERVED AFTER A 20 MINUTE WAIT. NOT ONLY THEY WERE IN VERY SMALL GLASSES, BUT EXTREMELY WATERED DOWN. THE SERVICE WAS ALSO EXTREMELY SLOW AND WE WERE FORCED TO PAY THE 18% RECOMMANDED TIP AT THE END. NEITHER I OR ANY OF MY FRIENDS WOULD EVER STEP INTO THIS PLACE.

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84 out of 157 people found this review helpful.

Poor Service: and even Poorer Management

By blackdogmaine on 4/15/2011

  • Overall Rating: 4
  • Food: 5
  • Service: 1
  • Décor: 6
  • No, I would not go back!

This evening I went to Gemma. The waiter who started my service was fine at the beginning. The problem was that he disappeared never to return until he gave me the bill. A new waiter came on and had a major attitude. I discussed this with a neighbor at the next table. He was sarcastic, rude, offensive and I requested that my old waiter continue the service; but that did not happen. There was no hand off; no smooth transition, just a major dumping. I paid $50.00 for this experience and was treated poorly. I called the establishment after I left. I asked to speak to the manager on duty. He saw nothing wrong with the above and stated that this kind of service and abrupt change in server was at his instructions. He said that he saw me laughing so I could not have been upset. The truth of the matter was that I was very upset. When my original waiter showed his face an hour later; I asked him what happened to him. The pasta was OK; nothing outstanding, the chianti was pleasant. There are many other restaurants in NYC where the staff and management are not as obtuse as Gemma's. Too bad; they really think they are special and customer service is secondary and believe me there is nothing special about the service or staff. Like the other reviews stated; better to go somewhere else or across the street. You would have gotten better service at a diner and probably would have gotten a smile. Very unfriendly staff and lackluster and non-existent service.

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82 out of 159 people found this review helpful.

bad experience

By brt on 8/27/2010

  • Overall Rating: 4
  • Food: 2
  • Service: 6
  • Décor: 6
  • No, I would not go back!

went here last night w/ a group of 7 because the wait @ hecho en dumbo was an hour and a half. menu looked good, atmosphere is nice, food was below average. "fresh" pasta tasted stale & the "oxtail" ragu was more just a bland tomato sauce. burrata tasted like it was beginning to sour and was very firm, DEFINITELY not made or brought in fresh. Pizza's were decent. good & correctly priced wine list. Service was good, despite a lot of these other reviews. The worst part about the whole experience though was the fact that we ALL got sick the next day. everyone at the table had fluish symptoms first thing in the AM. not a chance i'll ever go back, Sala right across the street has never disappointed.

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106 out of 208 people found this review helpful.

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